TTEC

Bringing smiles is what we do at TTEC… for you and the customer. As a Talent Acquisition System Associate Analyst working remotely, you’ll be part of a creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

This person will be reporting to the Business Solutions Consultant for Talent Acquisition.

What you’ll be doing

Candidate must have a functional experience with Taleo, understands the recruiting process, and has a technical aptitude.

The Associate Analyst will be responsible in helping introduce and support the people-centric technology utilized within the TTEC Talent Acquisition organization.

The successful candidate will work with business users and Information Technology to ensure business opportunities are well thought out and complete. 

The Associate Analyst will act as a strategic partner to business users while working closely with the Information Technology department on what’s possible.

During a Typical Day, You’ll

• Act as a point of escalated support when business critical issues aren’t being resolved in a timely enough manner
• Closely collaborate with the IT department to ensure alignment on support, enhancement, and project related items
• Educate on extended functionality of the technology and tools utilized in Talent Acquisition and closely collaborate with our Capability Development team on learning opportunities
• Help oversee all system upgrades and system additions within Talent Acquisition, in partnership with the Information Technology (IT) department
• Help identify improvements to the end-to-end user experience and work with the relevant parties to implement solutions
• Participate in cross-functional projects representing the interests of relevant systems from a functional perspective
• Respond in a timely manner to provide outstanding customer support & root cause analysis

What You Bring to the Role

• Bachelor's degree in a relevant field
• A minimum of 2 years’ experience in a recruiting role with a focus on technology
• Minimum of 2 years of experience using Taleo
• Outstanding customer service and communication skills, to include responsiveness
• A desire to understand why and how a system works the way it does
• A focus on the end user experience and a desire to strive for constant improvement

What You Can Expect 

• Supportive of your career and professional development 
• An inclusive culture and community minded organization where giving back is encouraged 
• A global team of curious lifelong learners guided by our company values 
• Ask us about our paid time off (PTO) and wellness and healthcare benefits 
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) 

Visit https://mybenefits.ttec.com for more information. 

About TTEC 

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. 

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 

#LI-Remote