TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
We are looking for an Outreach & Partnerships Manager to ensure that our policy development, community guidelines, and policy enforcement are informed by external experts and advisors with a deep understanding of issue areas that are prevalent on the platform.
As an Outreach & Partnerships Manager, you are a primary contact between Global Trust & Safety and external stakeholders to gather feedback and test ideas that will enhance our policies and products. In this role, you will work closely with the entire T&S Product Policy and Product teams, as well as cross-functional partners in Public Policy, Communications, Legal, and Operations to ensure that TikTok cultivates policies that promote creativity and joy while keeping our community safe.
You have an insatiable appetite for protecting users and significant experience facilitating productive dialogue with internal teams and the communities they seek to serve. You will serve as an external ambassador for TikTok and will be proficient in constituent outreach, building partnerships, and creating forums to inform policies, processes, and internal training.
Responsibilities
What will I be doing?
What should I bring with me?
Preferred qualifications
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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