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Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About the role:

Data is continuously generated by hundreds of thousands of Customers and Cat machines that are operated around the globe. This is creating a gold mine of information to support our customers growth and deliver insights to Caterpillar teams. The Business Intelligence analyst lead Strategic and Tactical analytic projects focus on resolving business problems to unlock service growth potentials and customer value. Turning data into insights, customer value and growth is essential to Caterpillar industries and the Cat Digital organization.

As Business Intelligence analyst, you will join a diverse team which focuses on discovering the future of aftermarket through the analytics of field data, thus ensuring that the best decisions are made by our internal partners to achieve our Service growth goals.

Comfortable working in challenging environments with a contagious passion for leveraging data analytics to inform decisions, you will play a key role in sales development project as well as part availability initiatives by communicating understandings and representing our team.

By joining the Insights team, your contributions will support futures Service sales supporting in all industries served by Caterpillar. You will be an integral part of our team of talented Insight’s analysts covering all Caterpillar industries working alongside of other data scientists and analysts in Cat Digital organization. You will gain experience in a vibrant and diverse multinational organization and develop your understanding of business practices and the data driven revolution.

Job Duties:

  • Assisting in the development, testing, and delivery of services/products.
  • Supporting senior analysts by fulfilling their data requests, preparing reports, and providing technical assistance.
  • Identifying user/client requirements for a product or service and defining technical specifications.
  • Analysing existing offerings, preparing technical documentation, and recommending upgrades.
  • Conducting market research to do a comparative analysis of competitor offerings and provide recommendations for developing a more effective product/service.
  • Preparing technical documentation and sharing them with senior analysts and technical teams.
  • Participating in initiatives to improve processes efficiency and employee productivity.

Desired Qualifications:

  • Ability to collect, identify, analyse, and interpret business data using various kinds of techniques to meet business needs and requirements.
  • Knowledge of the activities, tasks, practices, and deliverables for assessing and documenting business opportunities.

Top candidates will also have:

  • Additional experience in a similar role with business intelligence objectives, interaction with customers.
  • Ability to work with technical and non-technical user.
  • Additional European language is a plus.

Background / Experience:

  • A bachelor’s degree, preferably in Mathematics, Engineering, Business, Finance or Computer Science.
  • 2+ years prior experience as Business Intelligence Analyst or similar.
  • Experience is using SQL.
  • Knowledge R, Python, Snowflake.
  • English


Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. 


Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.


Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html

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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.


Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.


A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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Confirmed 11 hours ago. Posted 3 days ago.

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