Team Lead, Technology, Project Management, Corporate Banking, GTS & Payments - (WD63211)
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- You will manage the applications in Payment platform working closely with Business, Operation, Solution engineers, software development teams and business analysts and report directly to the project manager.
- Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing.
- To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. it will require expertise in investigation / debugging, problem solution. Also, will require planning and executing the maintenance and support releases for payment systems.
Job Duties & Responsibilities
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions across Payment applications.
- Leading ongoing reviews of business processes and developing automation strategies.
- Plan the technology roadmap with an execution plan around it, the technology roadmap will not cover the future technologies, but, also cover the replacement of current set of applications
- Design and build enterprise applications for solutions which are used across multiple application (and hence multiple business teams)
- Effectively communicating your insights and plans to cross-functional team members and management.
- To understand user requirements in developing and installing group solutions.
- Manage all stages of project development including performing requirements analysis, system design, development, testing, training, roll out and post-production support
- Responsible for Service delivery of the team with focus on SLAs and customer management ensuring no escalations.
- Managing stakeholder’s relationship with different BU’s and ability to manage escalated issues/ potential escalation
- In the absence of group solutions provide local solutions to automate functions which can help in streamlining operations and own application/process/solution.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Own Root cause analysis provide tactical and permanent solution
- Continue process improvement across the application portfolio.
- Proactive analysis to drive down outage, improve recovery time and reduce time to engage
- Work with management to determine and deliver key performance indicator, Service level agreement metrics
- Upgrade and implementation of new application system.
- Principle point of contact for all Department head to review status, milestones, risks and issues, and follow up on action items from Steering Committee.
- Experience creating detailed reports and giving presentations.
- Excellent planning, organizational, and time management skills.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
Required Experience
- Good knowledge of banking domain including Digital Channels, Payments, Collections, Trade, Core banking and Retail banking.
- Experience in regulatory reporting projects would be a huge plus.
- Designed, developed and enhanced various banking, business and technical applications like SFMS, RTGS, NEFT, CTS, NACH, UPI, IMPS, , e-payments, and regulatory reporting systems.
- Experience of successfully facing off to senior business leaders
- Minimum 10-12 Years of experience in Information Technology with exposure to Payment Systems application and experience in development of software preferably in a Financial Service Industry.
- Regional working experience 2-5 years (preferred)
- Wide knowledge of current and future trends in business and technology environment.
- Experience creating detailed reports and giving presentations.
Education / Preferred Qualifications
- Technology, Engineering or IT Bachelors degree
Core Competencies
- Knowledge of banking payment system Domain.
- Possess Strong problem solving, analytical skills with an ability to handle multiple tasks & prioritize accordingly.
- Demonstrated ability to effectively communicate, trouble shoot, and problem solve with clients through out the implementation process.
- Designed, developed and enhanced various banking, business and technical applications like SFMS, RTGS, NEFT, CTS, NACH, UPI, IMPS, MUREX, IMEX, Cash management, Trade Finance, Custody, Lending applications and regulatory reporting systems.
- Strong inter-personal & negotiation skills in dealing with HO and department users
- Must be flexible, adaptable and have ability to work in a fast-paced changing environment.
- Fundamental analytical and conceptual thinking skills
- Self-Motivator and team player
- Excellent documentation skills.
- A track record of following through on commitments
Technical Competencies
- Applications knowledge especially SFMS, RTGS, NEFT, CTS, NACH, UPI, IMPS.
- Very good knowledge in Oracle PL/SQL and sound technical knowledge in Database Administration.
- Operating systems
- Internet-based systems
- Web based applications.
- Experience of handling host to host connectivity with multiple ecosystem players will be useful
- Advanced technical skills
- Competency in Microsoft applications including Word, Excel, and Outlook.
Work Relationship
- All business units in India for application feature enhancement, support & maintenance
- Internally with all IT heads, Leaders & members
- International/local software developers/vendors.
- Co-ordination with on-shore team to resolving the issue on-highest priority.
DBS India - Culture & Behaviors
- Drive Performance Through Value Based Propositions
- Ensure Customer Focus by Delighting Customers & Reduce Complaints
- Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
- Enhance Knowledge Base, Build Skill Sets & Develop Competencies
- Invest in Team Building & Motivation through Ideation & Innovation
- Execute at Speed While Maintaining Error Free Operations
- Develop a Passion for Performance to Grow Talent Pool
- Maintain the Highest Standards of Honesty and Integrity
Primary Location
: India-Tamil Nadu-Chennai
Job
: Technology
Schedule
: Regular
Employee Status
:
Full-time
:
Job Posting
: Mar 27, 2024, 1:33:32 PM
Read Full Description