Marriott

JOB SUMMARY

The Senior Manager, Digital Platforms Korea is responsible for managing Korea’s digital platform strategy and Marriott’s Korean language channels. It is responsible for Korea as a source market including understanding key insights around Korean buying behavior and how Korean platforms are developing in market. It’s main goal is to ensure Marriott channels are optimized for the Korean market and we have the right platform, content and functionality for this source market to enable travel globally.

This position will work with Korean market leaders as well as “rest of world” sales and marketing leaders to define optimal content and merchandising for Korean websites, APPs or other platforms. This position reports to the Senior Area Director Of Marketing, Japan, Korea, Guam and The Philippines and works in partnership with the Global Digitalization team.

This position is responsible for the following:

1. Gather insights on Korea buying behavior and digital trends
2. Partners with the global digital teams to provide insights and learnings to inform the development of future functionality on Marriott channels
3. Identifies and manages opportunities to execute via local platforms
4. Works with sales and marketing leaders locally and globally to understand needs and opportunities for Korea source market.
5. Manages content and merchandising on Marriott’s direct channels in Korean. 

BUSINESS CONTEXT

• 20-30% of time is spent travelling.

CANDIDATE PROFILE 

Education and Experience 

• 4-year degree from an accredited college or university
• 5-7 years experience in digital platforms, quantitative analysis and international business

Skills and Competencies

• Project management
• Digital Marketing and Digital product development
• Korean and English fluency
• Demonstrates self-confidence, energy and enthusiasm
• Thrives in a fast-paced, entrepreneurial environment, but within a large, complex business.
• Ability to solve problems quickly, think creatively, and satisfy Internet speed-to-market requirements
• Self-motivated team player that works well with counterparts from various functions/departments and has the ability to influence the work of counterparts without direct reporting accountability

CORE WORK ACTIVITIES

• Gathers insights and market trends on consumer buying behavior for the designated market
• Partners with global team on roadmap and execution of functionality for digital platforms
• Works with local and global market leader to understand and execute merchandising and content needs for the platform
• Manages local platform strategy and execution where needed

MANAGEMENT COMPETENCIES 

• LeadershipAdaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. 
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. 
• Managing ExecutionBuilding and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
• Building RelationshipsCoworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. 
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
• Generating Talent and Organizational CapabilityTalent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
• Learning and Applying Professional ExpertiseApplied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Communications and Media - Communications and Media-Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Internet/Intranet/Extranet Design - Internet/Intranet/Extranet Design-Knowledge of web and digital fundamentals, including web and digital design principles and approaches, the impact of various technical design choices, and their impact on the user experience. 
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities. 
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
• Reading Comprehension – Understands written sentences and paragraphs in work related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.