Brown Brothers Harriman

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

Join us as a Systems Administrator within Data Movement Systems!

The Systems Administrator within Data Movement Technology Operations team is responsible for the ongoing development, administration and support of Data Movement Technology Systems. Systems include Momentum, RightFax and Apigee and all work related to the setup and ongoing operations/support. 

DMT Ops supports all business lines across the firm (across systems and business) in establishing connectivity to support internal/external client workflows and are called upon for SME support of production issues and projects. oftentimes interacting directly with external clients and vendors.

Key Responsibilities include:

This role will be responsible for configuring various methods of connectivity, including FTP, and Fax, with internal and external clients (includes the development, interaction with clients to clarify requirements, coordination of testing, a level of consultation and troubleshooting). Those in this role will be expected to recognize when an issue requires escalation and be expected to make decisions and changes in production to troubleshoot (including working directly with internal/external clients and vendors).

Development:

• Develop effective and efficient system configurations to provide appropriate resiliency and availability of applications/systems.
• Develop, document and implement processes to extend, augment, or create new capabilities.
• Identify and deliver on process improvement ideas.

Support:

• Interact with DP-Ops, other systems staff, internal client groups, clients directly or vendors in complex testing, operational support and troubleshooting system problems.
• Provide architectural guidance on standards and procedures for the efficient use of resources.
• Provide production and development systems support (including off hours support on a rotating basis).

System Maintenance/ Administration:

• Coordinate system hardware and software installs, patch installations, upgrades and maintenance (including on weekends on a rotating basis).
• Monitor and maintain related application specific/OS performance tuning
• Perform daily administration tasks (e.g. provisioning, onboarding,).
• Coordinate regularly scheduled preventive maintenance (e.g. system, apply fixes).

What we offer:

• 2 additional days added to your holiday calendar for Culture Celebration and Community Service
• Private medical care for you and your family
• Life Insurance
• Hybrid Working Opportunities
• Professional trainings and qualification support
• Thrive Wellbeing Program
• Online benefit platform
• Contracts for an indefinite period of time with no probation period

Qualifications:

• BA or Equivalent
• 2+ years of relevant professional experience
• Experience with Managed File Transfer (MFT) software a plus.
• Basic understanding of VM and virtual host management a plus.
• Basic understanding of system monitoring tools
• Basic understanding of SQL (query, schema navigation – MS SQL Server) a plus.
• Basic understanding of networking and distributed computing concepts (Firewall, Load Balancers, Proxy, etc.) a plus.
• Experience with supporting & administering applications/systems running on Red Hat Enterprise Linux (or Linux variant) and Microsoft Windows a plus.
• Basic understanding of Windows/Linux utilities and scripts a plus.
• Experience with Fax/Telco technologies a plus.
• Client service experience a plus.
• Strong Communication skills – both written and verbal.
• Strong problem-solving skills.
• Strong time management skills.
• Strong sense of technical curiosity