ESIS Claims Assistant - GM

ACE Group

Industry
Experience
Workhours

Description

The Claim Assistant, under limited supervision, performs customer service and/or claims processing functions.
 
MAJOR DUTIES & RESPONSIBILITIES:
 
Duties may include, but are not limited to:
  • Receive new losses and verifies accuracy of information via coverage.
  • Register new loss information on system.
  • Perform all file updates on system as directed by claim reps/team leader.
  • Register loss payments on system.
  • Provide customer service to agents, insureds, clients and other customers.
  • Manage low level claims, such as medical only.
  • Process authorized payments.
  • Input data entry correspondence into system, diaries information for claims reps and/or team leader, and prepares form letters.
  • Typing, photocopying, indexing and filing.

SCOPE INFORMATION:

 

Reports to an Operations Supervisor or to Claims Team Leader.

 

DESIRED QUALIFICATIONS:

  • 5 years previous claims processing experience.
  • Strong customer service background.
  • Ability to operate and contribute positively in a team-based environment.
  • Good written and oral communication skills including effective telephone skills.
  • Ability to work independently under limited supervision.
  • Superior organizational skills and the ability to effectively manage multiple priorities.
  • Demonstrated initiative as evidenced by the ability to self-manage, organize and prioritize work.
  • Strong working knowledge of computer systems and various Microsoft applications such as Word and Outlook.
  • Committed to high standards of behavior and performance.

Detroit (WAC) Detroit 48265 Claims

Travel

No

Job Posting

May 17, 2017, 6:29:34 PM

Read Full DescriptionHide Full Description
Confirmed 11 hours ago. Posted 30+ days ago.

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