Concept Store Sales Associate - Los Angeles



As part of our Retail team, you will represent the Away brand by providing best-in-class support to all of our customers from the moment they step foot in the door til the moment they leave.   You will focus primarily on providing customer experiences that are bar none.  You will directly contribute to the store’s success by having unparalleled customer interactions and by honing deep product expertise.  You must be a team player who is comfortable with all walks of life, enjoys being on their feet, and loves chatting - ideally about travel!


Key Responsibilities

  • Provide exceptional customer service to every person, every time
  • Deliver a memorable experience to each and every customer in a way that is uniquely Away
  • Represent our brand and our core values
  • Maintain the highest level of product knowledge and expertise.  Help customers navigate through the shopping, product and sales journey
  • Maintain the integrity of the space and uphold our visual standards
  • Work in-store programs and events as needed
  • Assist with any necessary processes and operations to keep the store alive and thriving!



  • Excellent communicator with a passion for people
  • Comfortable working with all types of personalities
  • Maintains cool under pressure
  • An effective and expedient problem-solver with a keen attention to detail
  • Positive attitude and feels there is no task too small and no task too large
  • Self-starter; quick to help, quick to solve!
  • Eager to be at the frontline of a fast-paced and growing company
  • Loves to talk, loves to learn, loves to listen, loves to travel!


  • This is a  part-time, hourly position with potential for full time opportunities for truly exceptional associates



Away ( is modernizing the travel experience, beginning with your luggage, while striving to set the example for how socially conscious companies should conduct themselves. In November 2015, we launched our brand in Vogue, GQ, and USA Today, and have been featured in over 80 publications including New York Magazine, Travel + Leisure, and Wallpaper*. Away was founded by two Warby Parker alums and has raised $11M in venture funding led by Forerunner Ventures, Accel Partners, and Global Founders Capital.

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Confirmed 13 hours ago. Posted 30+ days ago.

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