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System Chief Medical (CMO) & Quality Officer NEW

UNC Health

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Reporting directly to the UNC Health Chief Clinical Officer, the System Chief Medical Officer plays a pivotal role in leading and guiding clinical and strategic operations for inpatient and outpatient services across UNC Healthcare hospitals. This position serves as a crucial bridge between entity hospitals, employed physicians, and independent medical staff. Furthermore, the CMO acts as a valuable resource for entity CEOs and CMOs, assisting them in seamlessly integrating hospital and physician services. Guided by established policies and procedures, the CMO works through designated administrative structures to ensure the highest quality of care in UNC Health hospitals. This mission is fulfilled through the leadership of the UNC Health Quality Improvement Oversight Committee, chaired by the CMO. Building close relationships with Presidents/CEOs and CMOs of UNC Healthcare entities is key, alongside fostering collaboration with the General Counsel and Chief Compliance Officer and their teams.

Responsibilities:

  • Lead and oversee all aspects of clinical care, including quality, safety, and performance improvement.
  • Develop and implement clinical standards and protocols based on best practices and evidence-based medicine.
  • Lead and coordinate all UNC Health quality and patient safety programs, ensuring compliance with regulations and best practices.
  • Lead the UNCHC Quality Improvement Oversight Committee and QIOC Executive Committee
  • Lead development and implementation of initiatives to improve patient outcomes, reduce harm, and enhance overall quality of care.
  • Lead the tracking and analysis of performance against CMS and commercial pay-for-performance programs, efficiency measures, and organizational quality goals.
  • Leverage data insights to identify areas for improvement and inform strategic decision-making.
  • Participate in the negotiation of hospital quality contracts with commercial payers, securing favorable terms and ensuring compliance with contractual obligations.
  • Monitor performance under these contracts and advocate for UNC Health's interests.
  • Lead and oversee system-wide physician and APP credentialing for UNC Health hospitals and physician entities to meet delegated credentialing standards.
  • Coordinate and facilitate the Joint Conference, Quality and Academic Affairs Committee of the UNC Health Board.
  • Provide physician leadership to the self-insured professional liability program and serving as Chair of the Liability Insurance Trust Fund Council(LITFC)
  • Maintaining an active part-time clinical practice within the health system is desirable
  • Develop and implement the health system's clinical strategic plan, aligned with the overall organizational vision.
  • Identify and evaluate new technologies and initiatives that can improve patient care and outcomes.
  • Lead the health system's participation in research and clinical trials.
  • Ensure that clinical operations are aligned with business objectives.
  • Represent the health system to the community, professional organizations, and the media.
  • Advocate for public health initiatives and policies that improve access to quality healthcare.
  • Build and maintain strong relationships with physicians, medical staff, and other healthcare providers. 
  • Assist in the recruitment and retention of top talent across all medical specialties. 
  • Foster collaboration and communication between clinicians and administrators. 
  • Advocate for physician well-being and satisfaction.

Leading People

  • Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
  • Encourages workforce engagement by building a commitment to excellence and by promoting the organization's vision internally and externally.
  • Delegates’ responsibility clarifies expectations and holds others accountable for achieving results related to their area of responsibility.
  • Leads in a deliberate and predictable way and operates with transparency.
  • Treats sensitive or confidential information appropriately.
  • Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
  • Manages and resolves conflicts and disagreements in a constructive manner.

Leading Change

  • Acts as a catalyst for organizational change. Influences others to translate vision into action.
  • Brings about strategic change, both within and outside the organization, to meet organizational goals.
  • Establishes an organizational vision and implements it in a continuously changing environment. Is open to change and new information and rapidly adapts to new information, changing conditions, or unexpected obstacles.
  • Deals effectively with pressure and remains optimistic and persistent, even under adversity.
  • Recovers quickly from setbacks.
  • Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization.
  • Capitalizes on opportunities and manages risks.
  • Takes a long-term view and builds a shared vision with others.

Results Driven

  • Exceeds organizational goals and customer expectations.
  • Makes decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
  • Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
  • Delivers high-quality services and is committed to continuous improvement.
  • Fosters a culture of safe and compassionate patient care.
  • Makes well-informed, timely decisions, even when data are limited.
  • Positions the organization for success by identifying new opportunities and builds the organization by developing and improving services.
  • Leads the budgeting process.
  • Uses cost-benefit thinking to set priorities, monitors expenditures in support of programs and policies, and identifies cost-effective approaches.

Qualifications

Education Requirements:

  • MD or DO degree required from an accredited institution
  • Board certified in appropriate discipline

Licensure/Certification Requirements:

  • Active and current state medical license without encumbrances.

Professional Experience Requirements:

  • Requires a minimum of twelve (12) years of experience, with at least seven (7) years of medical leadership experience.

Knowledge/Skills/and Abilities Requirements:

  • Extensive understanding of clinical practices, evidence-based medicine, and various medical specialties relevant to the organization.
  • Familiarity with hospital operations, budgeting, and financial management principles.
  • Skillful in interpreting healthcare data, identifying trends, and utilizing data to drive quality improvement initiatives.
  • Effectively lead and collaborate with the medical staff, fostering a culture of continuous improvement and collaboration.
  • Adept at navigating complex situations, engaging in effective negotiation, and resolving conflicts constructively.
  • Lead and navigate organizational change initiatives while maintaining operational efficiency and minimizing disruption.
  • Stay up-to-date on healthcare trends, best practices, and emerging technologies to drive continuous improvement.

Job Details

Legal Employer: STATE

Entity: Shared Services

Organization Unit: UNC Physician Admin

Work Type: Full Time

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Diversity Statement

UNC Health and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity and affirmative action employer.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

All interested applicants are invited to apply for career opportunities. Please refer to our Employment Application Accessibility page if you need a reasonable accommodation to search and/or to apply for a career opportunity.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process.

Learn further E-Verify details in E-Verify (English) or E-Verify (Spanish).

UNC Health supports your right to work. View the Right of Work Statement (English) or Right of Work Statement (Spanish).

View the KNOW YOUR RIGHTS (English) or the KNOW YOUR RIGHTS (Spanish)posters.

View the PAY TRANSPARENCY (English) or the PAY TRANSPARENCY (Spanish)Nondiscrimination provision posters.

View the Federal Workplace poster. View our EEO/AA Policy Statement.

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Confirmed 23 hours ago. Posted 30+ days ago.

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