Certificate & Required Key Skills -
ITIL Foundation V3 Certified Active Directory 2008/2012 /2016 Administration Office 365 Administration Hands on Experience with Microsoft System Centre Configuration Manager (SCCM) Hands on Experience with Microsoft Windows Deployment Services Hands on Experience with Encryption tools like Dell, Bit locker encryption etc.
Job Description
Employee Technology Support Analyst, Morningstar India Pvt Ltd.
Morningstar India Pvt Ltd is seeking an Employee Technology Support Analyst to work within the Global Desktop Support team.
You will be responsible for carrying out all aspects of desktop, laptop support to approximately 4 K plus employees in our India office and plus globally.
Candidate should be trustworthy and able to work independently, managing their time and priorities. Additionally, he must be strong team player and contributor, who are able to work closely with other support team members. As an employee support analyst, you should possess strong interpersonal and communication skills as well as excellent proven troubleshooting skills.
Candidate should also possess a highly proactive “can-do” attitude and be able to manage multiple demands and tight deadlines.
We would prefer applications from people who are qualified at least to an IT related degree level and who are ITIL Foundation V3 Certified. The role would ideally suit someone with at least three years’ employee / desktop support experience.
Preference will be given to candidates with experience of the following:
Key Responsibilities
Experience in the following is preferred:
Morningstar is an equal opportunity employer.
I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity
Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.
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