Summary:
As a Product Manager for Telesign adaptive routing technology, you will be responsible for defining and executing the product strategy to create a world-class customer interaction routing system that uses artificial intelligence to adapt to increase satisfaction and reduce fraud in e-commerce transactions by considering real-time factors like destination country, transaction fraud level, regional fraud signal, price, customer preference, and quality. Your role will involve collaborating with the omnichannel and digital identity product teams, conducting market research, and leveraging your expertise to develop this core technology component to establish an efficient orchestrated pathway for customer interactions.
Responsibilities:
Product Strategy and Vision:
Requirements Definition:
Essential Requirements:
Preferred Qualifications:
We are offering:
If you are a passionate and driven product management professional looking for an exciting challenge, we want to hear from you! Apply now to join our team at Telesign and help us build the future of Digital Identity.
About Telesign
Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications.
Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.
Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.
NOTICE TO ALL POTENTIAL JOB CANDIDATES
We recently have become aware of individuals, unaffiliated with Telesign Corporation, who have been sending out fake employment offers using a name similar to ours, in an apparent attempt to defraud would-be job candidates. In a recent example, a scam email was sent from the @outlook.com domain. All emails sent on behalf of Telesign will come from email addresses ending in @telesign.com.
Please be advised that Telesign Corporation does not solicit candidates for employment via email - nor do we require or ask for fees or payments during any phase of the recruitment or hiring process. If any person solicits financial information, fees, or payments from you as part of the "recruitment process" or as part of a purported employment offer, you should assume that the communication is not from Telesign Corporation and is not sanctioned or approved by our Company.
If you have received one these offers or believe you have been the victim of fraudulent activity via the internet, we would appreciate you filing a complaint with the Internet Crime Complaint Center at the link below:
http://www.ic3.gov/default.aspx
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