Intro
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 45,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
As a member of our benefits and HR consulting team, you’ll help our clients -- employers of all sizes, across all industries -- build workplaces that work better.
Overview
The Senior Salesforce Admin & Reporting Applications Specialist works with senior leadership at the local, regional, national and global level to define requirements, end-user training, maintenance, support, and builds reports and dashboards that support the internal sales and financial goals within Gallagher Benefit Services Division (GBS). The Senior Salesforce Admin & Reporting Applications Specialist works as assigned to ensure that Salesforce (SFDC) admin & reporting activities are executed accurately, completely, and on time, coordinating with all necessary parties including business unit clients, vendors and IT. He/She must possess intermediate SQL and advanced MS Excel and work collaboratively across divisions and business units.
Responsibilities
The Senior Salesforce Admin & Reporting Applications Specialist will perform hands-on technical implementation, project management, Salesforce administration and system evangelizing. This person will also be responsible for executing day-to-day configuration, training, maintenance, and general support or improvement to the platform. The successful candidate will embrace the challenge of solving critical business problems and acting as the knowledge expert for evolving new processes within the company. Senior Salesforce Admin & Reporting Applications Specialist will define & create reports as needed and evaluate data to implement new reports as appropriate. He/She will configure dashboards for various audiences and provide clear, cogent explanations of the derivation of metrics and other analysis, includes tracking and analyzing sales and financial metrics relating to pipeline, sales goals, cross-selling, and overall performance. He/She works to ensure data integrity across reports across the organization, maintaining a reporting dictionary defining core measures on which reports are built. He/She must also understand the importance of protecting Gallagher’s data and act in accordance with organizational priorities. Compliance with standard SDLC methodologies.
List of Essential Duties
Qualifications
Education:
Bachelor’s degree with specialization in computer science, finance, accounting or business administration is preferred.
Experience:
Professional experience (5+ years strongly preferred) in a functional role concerned with Salesforce Administration at an enterprise level above 500 users preferred in EITHER Sales Cloud and/or Service Cloud environments. 5+ years’ experience in a functional role concerned with reporting and report analysis. Experience within the benefits brokerage, insurance, financial services, or similar industry is desired but not required. Possess the strong ability to absorb and evaluate information from a variety of sources and maintain a "big picture" view.
Technical Skills:
Interpersonal Skills:
#contingent
#LI-JP1
Additional Information
Click Here to review our U.S. Eligibility Requirements
We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.
Read Full Description