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Supplies Expert & Project Manager

Description -

The Supplies expert & project manager is directly responsible to monitor and ensuring the optimal quality of our supply's performance in the field by his deep technical understanding of the press process. By improving the supplies quality, the supplies expert increases the customer experience, press availability and increases our customers' up-time and productivity.

Based on his data driven insights the Supplies Expert & Project Manager drives productivity increase, cost reductions, TCE and customer growth In addition, the Supplies expert & project manager leads dedicated LS improvement activities to further improve our customers' availability, knowledge and print volume, directly impacting HP's gross margin and customer experience.

Responsibilities:

  • Lead & manage supplies and service products in terms of high-level escalations, support quality issues and improvement initiatives.
  • Lead the interface between customers, marketing, R&D, and the Service organization.
  • Define strategy, monitor, and improve product performance including Service costs, consumables LS & press KPI’S.
  • Responsible for press reliability, quality improvements and TCE
  • Lead dedicated LS improvement activities.
  • Develop knowledge materials for the service and in the fields of use.

Requirements:

  • High and deep experience with the press process
  • Data oriented and have good data analysis skills
  • Ability to work in a multi-disciplinary environment.
  • Experience with customer facing.
  • Understanding of HP Indigo products & core technology - an advantage
  • Background in the printing industry - an advantage
  • Experience leading process improvement - an advantage
  • Ability to work under pressure environment.
  • Good interpersonal relationship
  • Communication and presentation skills
  • B.Sc. degree - an advantage
  • Fluent English (written and spoken) - a must.

Thank you for taking the time to review our job; if you think it matches your experience and interests, please apply today; we are eager to learn more about you!

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Job -

Engineering

Schedule -

Full time

Shift -

No shift premium (Israel)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

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Confirmed 7 hours ago. Posted a day ago.

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