We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
The Operations Analyst is responsible for coordinating daily responsibilities during peak periods to ensure Service Level Agreements are met or exceeded. The Analyst will work directly with internal bank customers (Bankers, Relationship Managers and other business partners) to analyze and complete necessary requests, core system updates, process files and resolve issues as well as meet all appropriate deadlines. The role applies extensive knowledge of the job to identify opportunities and recommend changes to existing procedures to support continuous improvement and client satisfaction.
Position Responsibilities
Responsible for performing a variety of deposit operations duties that require the ability to work in a time-sensitive environment with good problem-solving skills, accuracy and attention to detail. This position is responsible for review and processing requests related to Deposit Operations of the Bank as well as providing support to our lines of business. Candidate should possess the ability to adapt to change and promote teamwork through individual participation. This is a hybrid position that requires a minimum of three days in the office.
Daily responsibilities include but not limited to:
All duties and responsibilities must be performed in compliance with applicable local, state, and federal regulatory guidelines.
Qualifications
California residents — your privacy rights regarding your actual or prospective employment
At CIBC, your goals are a priority. We start with your strengths, ambitions and strive to create opportunities to tap into your potential.
What you need to know
Expected End Date
2024-06-30
Job Location
IL-70 W Madison St, 9th Fl
Employment Type
Regular
Weekly Hours
40
Skills
Analytical Thinking, Business Operations, Customer Service, Operations Management, Prioritization, Quality Assurance (QA), Technical Knowledge
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