Park Hyatt Saigon is a French mansion near the Opera House, a sanctuary of peace in the middle of one of Asia’s most bustling cities.
Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members and shareholders alike.
We care for people so they can be their best. It is the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It is our superpower. It is how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together. It is demonstrated in our values of Empathy, Respect, Integrity, Experimentation, Inclusion and Wellbeing.
At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience. We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality, continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision to become a landmark, one of the world's legendary great hotels.
In order to achieve this grand mission, it’s greatly thanks to our talents who are caring, attentive, and deeply focused on the hotel’s future goals and position.
Currently, we are thrilled to welcome a new Graphic & Creative Designer to join and continue with us in our significant journey.
JOB DESCRIPTION
Administration
Monitors the return of all artwork/trans/photos/films from suppliers.
Ensures proper records of materials taken from/returned to library are maintained.
Customer Service
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
Maintains positive guest and colleague interactions with good working relationships.
Operational
Create visual concepts using computer software to communicate ideas that inspire, inform and captivate consumers.
Develop the overall layout, production and design for advertisements, brochures, flyers, posters, menus, magazines, videos and sales tools (Discipline-specific PPTs, story books, fact sheets) and any collateral required by the hotel, according to brand identity.
Develop creative ideas and concepts by closely working with DOSM and Marcom Manager
Possess creative flair, up-to-date knowledge of industry software and a professional approach to time, costs and deadlines
Think creatively and develop new design concepts, graphics and layouts.
Formulates concept and renders illustration and detail from models, sketches, memory, and imagination.
Discusses illustration at various stages of completion and makes changes as necessary..
Develop design briefs, pitch and present the creative ideas confidently to DOSM and Marcom Manager
Illustrating concepts by designing examples of art arrangements, size, type font, aesthetic and style in line with Park Hyatt Brand guidelines and submitting them for approval
Produces within the specified guidelines all promotional collateral required for both Rooms and Food & Beverage.
Creating and executing a style guide for artwork
Plan concepts by studying information and materials.
Confidently work with a wide range of media and use multiple graphic design software
Amend final designs to the team’s comments and gain full approval.
Maintain technical knowledge by attending design workshops, reviewing professional publications and participating in professional graphic design sessions
Reviewing final layouts and suggesting improvements when necessary
Conduct, coordinate, liaise and take charge of property and promotional photo and video shoots.
Ensure photos and videos are in line with Park Hyatt Brand guidelines.
Prepare the mood board and story of shooting plan
Edit and produce short video clips for social media for all brand pillars and for promotions.
Assists with internal photography of events or VIP arrivals where required.
Continuously update new promotional artworks on all communication channels
Creating graphic representations of data and translating complex research into easily readable content for stakeholders and other department
Coordinate/management of relations with external and internal contacts (suppliers, vendors and purchasing team)
Liaises with Materials Department and works with suppliers and other departments to professionally and competently execute all projects
Produces and installs props and materials required for weddings, seminars, meetings and other events.
Personnel
Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
Other Duties
Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.
Ensures high standards of personal presentation and grooming.
Exercises responsible behaviour at all times and positively representing the hotel and Hyatt International.
Responds to changes in the Marketing function as dictated by the industry, company and hotel.
Attends training sessions and meetings as and when required.
Carries out any other reasonable duties and responsibilities as assigned.
WHAT YOU CAN EXPECT
Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:
DE&I, care-driven culture, and collaborative, team-driven environments
Professional learning and development opportunities
Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities
Complimentary 2 duty meals per working shift and team menu designed by our Chef once per week
Be provided uniform and laundry service
Discount 50% for F&B service at our restaurants
Complimentary accommodation at selected Hyatt properties worldwide
Free parking at our associate parking area
Ideally with a relevant diploma from Graphic Designing or
Minimum 2 years work experience as Graphic Designer
Communicate in Vietnamese and English effectively, both orally and in writing
Knowledge of Principles, methods and techniques of contemporary print and motion graphic design, illustrative advertising, display art and copy layout
Computer graphics programs including but not limited to Photoshop
Read Full Description