The Fortune Society

Title: Queens County Reentry Taskforce Case Manager

Unit: Admissions

Reports to: Queens County Reentry Taskforce Coordinator

Status: Full Time; Regular; Non-Exempt

Salary: $45,000 - $55,000

Location: Long Island City, NY

Days/Hours: Monday-Friday, 9am-5pm. Some evening hours will be necessary depending on program needs.

Position Summary:

The NYS Division of Criminal Justice Services (DCJS) funds the County Re-entry Task Force

(CRTF) initiative to provide re-entry services to individuals released from prison and supervised by the NYS Department of Corrections and Community Supervision (DOCCS). CRTFs prioritize individuals assessed as moderate to high risk of recidivism and help them to address their stabilization and criminogenic needs to support successful re-entry and reintegration into the community. CRTFs collaborate with DOCCS and community service providers and focus on stabilization needs, service coordination and the provision of evidence-based cognitive behavioral interventions and/or employment readiness programs. Under the Queens County Reentry Taskforce (QCRTF), the Case Manager will be responsible for conducting screenings, assessments, and providing counseling sessions; developing treatment plans; making referrals internally and externally; facilitating Cognitive Behavioral Intervention (CBI) groups; and monitoring and reporting to QCRTF stakeholders on client progress.

Mission, Culture and Fit

The Case Manager must embody the values and mission of the Fortune Society. This includes meeting our participants where they are, demonstrating our values through compassion and understanding; and affirming that none of us should be measured against the worst things we have done.

Attention to Detail

The Case Manager must demonstrate competency to develop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details.

Collaboration

The Case Manager must collaborate and coordinate with QCRTF staff and stakeholders to provide support to participants in need of more intensive services. Additionally, the Case Manager must collaborate with external service providers where individuals are receiving services to ensure coordinated care.

Essential Duties and Responsibilities:

• Conduct intake interviews and needs assessments for clients;
• Perform general Counseling/Case Management duties, including holding weekly individual sessions with clients, making referrals to community-based resources, and developing client schedules, and client centered treatment plans;
• Assist clients in identifying and prioritizing needs;
• Provide referrals to ensure all participants’ concrete needs are addressed;
• Provide crisis intervention when needed in collaboration with supervisor;
• Facilitate CBI groups;
• Ensure accurate and timely data entry of all client information into the agency’s database;
• Provide accurate and timely data and information to be included in QCRTF reports;
• Monitor participants attendance and compliance with mandate requirements;
• Conduct toxicology for clients as needed;
• Advocate for individual client services;
• Lead case conferences for optimum collaboration among internal programs and external agencies;
• Develop and maintain relationships with community-based organizations;
• Develop and maintain relationships with all QCRTF stakeholder including parole, the District Attorney’s Office and others.
• Attend and participate in all necessary QCRTF meetings, conferences, and trainings;
• Conduct weekly chart audits;
• Engage in his/her own ongoing professional development; and
• Additional responsibilities as required.

Qualifications:

• High school diploma or GED/HSE required; Bachelor’s degree or higher desired;
• Experience and commitment to working with criminal justice involved mandated participants;
• Strong Microsoft Office and database entry skills;
• Strong assessment and engagement skills;
• Strong written and verbal communication skills;
• Bilingual English/Spanish a plus;
• Strong organizational and leadership skills; and
• We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Travel Requirements: Will require travel to Queens Parole office and other correctional settings.

Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.

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