JOB DESCRIPTION:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.

Reporting to the DTS Director responsible for Global eCommerce, this role is a full spectrum IT program leadership role focused on the development of current and next generation eCommerce solutions by establishing and maturing a regional delivery service organization that provides services to the Diabetes Care business unit within Abbott. This role is accountable for contributing to and executing on a clear vision of what internal process and technology the team needs to adapt and building an agile minded culture to meet our Digital and eCommerce product strategy. Associate Director is to provide overall delivery leadership for critical, large scale ecommerce implementation programs by the DTS organization for ADC Germany and EMEA region.

CORE JOB RESPONSIBILITIES

Initiate and Plan IT Projects

• Understanding Abbott’s strategic vision and market needs for delivering best in class digital and ecommerce products that help Abbott fulfill the promise of human potential
• Works with Strategic Business and Executive IT Management to establish project goals and business case. Interface with executive management on significant matters often requiring the coordination of activity across organization units
• Partner with IT BRMs (Business Relationship Managers) to understand ongoing project demand and balance against capacity. Develop prioritization framework to optimize project delivery leveraging velocity to determine estimates for future demand. Ensure program delivery is aligned with overall strategic goals by balancing tactical solutions with long term technology roadmap
• Establish priorities of program teams, select methods and techniques to lead a portfolio of programs to completion

Project Delivery

• Building a customer obsessed culture that focuses on customer success and brand reputation as its primary goal
• Managing IT delivery and product management teams through the discovery, ideation, planning, design and technical development of minimum viable products and enhancements on an agile release schedule
• Driving timely delivery for a portfolio of projects, and platforms within his/her remit
• Leveraging project delivery best practices to build detailed project plans ensuring dependencies and critical path are identified and stringently managed
• Providing Agile best practices across the organization; this will include coaching and mentoring Project Managers, product owners, and developers
• Instilling a culture of agility, automation and continuous improvement, ensuring new features and changes are deployed quickly, safely and with quality leveraging automation
• Making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes
• Monitoring and managing program and project performance including financials, ensuring the portfolio is progressing as compared to the original plan budget
• Establishing frameworks to track milestones, goals and objectives, communicate progress and help identify impediments, risks and issues early on, makes recommendations to resolve issues, and works with senior / executive management and sponsor to gain agreement for resolution

Resource and Team Management

• Recruiting and managing a world class software engineering and digital product organization that delivers with velocity and quality while driving a culture of excellence
• Provide effective employee performance management utilizing goals, constructive feedback and coaching for improvement
• Building a culture of continuous improvement within the delivery team to achieve the balance between delivery and operational excellence
• Coordinate resources to ensure program and business needs are addressed through proactive priority management with business leaders
• Manages, motivates and mentors cross-functional and enterprise IT project teams
• Accountable for the supplier resourcing mix strategy for ensuring the successful delivery of the portfolio.

Quality Management

• Responsible for compliance with applicable Corporate and Divisional Policies and Procedures

Education/ Experience 

• Bachelor’s Degree / Master’s Degree preferred
• Minimum 13 years of experience in delivering large scale IT solutions in an enterprise digital landscape
• Stakeholder management ( DVP and equivalent)
• Experience or familiarity with technologies and best practices in areas not limited to: Digital Marketing, eCommerce, web content management, mobile solutions, social engagement
• Experience Managing multidisciplinary teams on a European or global scale
• Experience working in matrix global organization with strategic sourcing partners where success requires broad orchestration of resources and services
• Experience working in an FDA-regulated business (e.g. validated software related to medical, pharmaceutical, or life sciences products) is preferred
• Experience managing high performing software engineering teams building custom business solutions in various technologies (e.g. Java, php, JS, react, bootstrap)
• Hands on software engineering experience preferred.
• Experience managing complex programs involving multiple projects managers and cross-functional development/testing teams
• Strong leadership skills having knowledge of software development practices (e.g. Agile/Scrum, Kanban, SAFe) and tools (e.g. JIRA, Confluence) and the ability to lead Agile programs
• Excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem-solving skills
• Broad IT ability in various disciplines, that include establishing Agile development methodologies, cloud infrastructure, cybersecurity, organization change management, etc.
• Financial skills and process skills; an understanding of the company's financial practices and goals and ability to manage team’s financials
• Demonstrated ability to creatively approach business problems and establish course of action

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

IT Services & Solutions Delivery

DIVISION:

GIS Global Information Services

LOCATION:

Ireland > Dublin : Block G, Cherrywood, Cherrywood Business Park

ADDITIONAL LOCATIONS:

WORK SHIFT:

Ie - Cw 37.5A (Ireland)

TRAVEL:

Yes, 10 % of the Time

MEDICAL SURVEILLANCE:

Yes

SIGNIFICANT WORK ACTIVITIES:

Not Applicable