McKesson

The state of healthcare is complex, but our shared purpose isn’t: Help people get the medicine they need to live healthier lives. CoverMyMeds solves medication access challenges for patients throughout every step of their journey through a unified brand that now encompasses RelayHealth, RxCrossroads by McKesson, McKesson Prescription Automation and CoverMyMeds.

Our combined experience spans nearly 90 years and together, we’re applying our expertise to solve some of the biggest problems in healthcare. We accelerate innovative solutions for problems like medication affordability and adherence in way that everyone wins — from providers to pharmacies, payers to biopharma and, especially, patients. By combining automation and expert intervention, the company provides prior authorization, prescription decision support, specialty patient support, core adjudication network, patient assistance programs, clinical and behavioral adherence and patient empowerment solutions.

We’re proud to be an integral part of McKesson Corporation and embody the shared values and leadership behaviors of the greater organization. We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.

Position Summary:

The Sr. Quality Associate Engineer is responsible for proactively maintaining the ISO9001 quality management system as well as oversight of the quality aspects of repackaging/relabeling projects and any special projects at each product storage facility.

Key Responsibilities:

• Maintains the Documentation Control System and assists/educates departments in developing of their documentation and process improvements. 
• Responsible for the Corrective Action/Preventive Action (“CAPA”) program to review all non-conformances to ensure they are documented, and corrective/ preventive actions are taken, when required.
• Assist with Non-conformance Investigations assigned to Quality Assurance, as needed. Assist with the initiation of CAPA (both external and internal). Conducts effective checks on all on CAPA responses to ensure actions taken were appropriate. Responsible for ensuring timely closure of CAPA records.
• Responsible for generating status reports from applicable QMS applications, analyzing data to identify potential trends and areas for improvement, and maintaining related company measurements.
• Responsible for repackaging and relabeling projects in support of client requests, as Project Leader. Including, but not limited to, communication with client and Program Manager regarding project details, pricing proposals for project, creation of the project protocol, inspection of the project as required by project protocol, and filing any necessary paperwork with client, Program Manager, and/or regulators.
• Manages all special client project requests, client complaint memos, and other relevant client memos.
• Assists with validation of storage areas, systems, or equipment where required. Assist with calibration and alarm testing to ensure company compliance to SOPs.
• Serves as a back-up the Associate Quality Engineers.
• Assists with Quality-related training, as needed and other duties and responsibilities as assigned by manager.

Minimum Qualifications:

• Two- year associates degree and/or equivalent experience.
• Business Experience –3-5 years in a pharmaceutical quality/regulatory environment preferred. 

Specialized Knowledge/Skills:

• Ability to express ideas clearly both in written and oral communications. 
• Ability to enter data accurately. 
• Ability to handle multiple tasks well.
• Detail-oriented individual with thorough knowledge of word processing, database, and spreadsheet programs (preferably MS Office). 
• Must possess the ability to work with internal departments to accomplish objectives and meet established deadlines. 
• Must be personable, self-starter, possess a good attitude, and enjoy external and internal contact on the phone and in person with supervisors, co-workers, customers, and potential clients. 

Working Conditions:

Environment (Office, warehouse, etc.) – Working conditions may include approximately 1-2 hours in warehouse conditions and approximately 6-7 hours office conditions. Ability to travel between product storage facilities, as needed.

Physical Requirements (Lifting, standing, etc.):

May sit, stand, stoop, bend, and walk intermittently during the day. Must have the ability to life up to twenty-five (25) pounds, on occasion. Must be able to work/function effectively in temperatures ranging 2-25 Celsius and retrieve packaging materials from a -25 Celsius freezer.

At CoverMyMeds, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at CoverMyMeds, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at CoverMyMeds. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. 

Our Base Pay Range for this position

$65,000 - $108,400

CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.