S&P Global

S&P Global Corporate

The Role: Business Analysts I are responsible for end-to-end project delivery. They actively work on the scoping of proposed improvements, and works with Content Managers, Product Managers, or other Project Managers to turn business requirements into actionable developer specifications. You will work on Salesforce, Cloud based CRM and MI Reporting tools.

The Team: We are the premier provider of data feed products to the global investment community. As we continue to expand our coverage - not only in the US, but Europe and Asia as well - and improve our products and solutions, it is increasingly meaningful to complement our best-in-class services with an extraordinary organization of people.

The Impact: This is an opportunity to serve in a vital role in our technology organization. In this role, you will utilize your strong problem-solving skills to guide the team to deliver on both small and large projects. You will use your skills and experience to help improve our Salesforce Platform. You will be involved in planning and execution that will include working in all areas of Salesforce from Service Cloud, Sales Cloud, App Partners, Lightning, Wave and more.

What’s in it for you: Explore a highly rewarding career path with room for professional growth, recognition and rewards. Build and improve your skills by working with new technologies.

Responsibilities:

• Work on Salesforce.com implementations or customization from an Agile perspective end-to-end
• Effectively communicating with customers to capture requirements, resolve issues and guide and facilitate the Scrum team and related processes.
• Build new customer solutions using an object-oriented reporting package.
• Analyze reporting specifications to determine if the reports are feasible
• Maintain existing customer solutions and maximize their usage for our customers.
• Design new reports and interfaces used by our customer population.
• Mitigate risk while handling tasks, resources, and changes.
• Lead or work independently to provide for data transformation, testing, solving problems, and end-to-end user support needs.

What We’re Looking For:

Basic Qualifications:

• Minimum 1-2 years of experience as a business analyst in a technical Salesforce environment
• Bachelors in a relevant field (business or technology) or experience, with understanding of the financial services industry
• Strong Critical Thinking and analytical skills
• Deep knowledge of and passion for Agile/Scrum including Agile metrics and reporting techniques
• Communication skills (presentational, active listening, ability to build consensus, and support across functions and at all levels)
• Salesforce Certifications or willingness to achieve Admin certification within first year
• Database knowledge, MS SQL Server.
• Willing to work in Evening/ Night Shift.

Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

Grade/Level (relevant for internal applicants only): Grade 8

The Location: Hyderabad / Gurgaon / Noida

About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. 

20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)