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Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, and drive revenue and growth. From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small

We are looking for a passionate and courageous leader who has extensive Agency experience and is excited by the opportunity to build and scale a team of Agency Partner Managers (APMS) to focus on one of the fastest growing segments, our Region 3; DACH (Germany, Austria, Switzerland) and CEEI (Central Eastern Europe and Israel) SMB Agencies. You will not only lead our existing team of Agency Partner Managers to navigate and support our high value SMB agencies but also build out the Regional Agency Go-To-Market strategy to maximise the opportunity that TikTok has to support the SMB agency landscape across the market.

Our ideal candidate will have demonstrated success leading digital advertising AM teams through ambiguity, in a fast paced environment. You will be comfortable with managing change, scaling revenue, strong analytical skills and will have a keen eye for process improvement all while keeping our agency's and your team's needs at the top of your mind. Your team of Agency Partners will be focused on growing their agencies revenue, through scaling their existing clients, onboarding new clients, education and strategic long term planning with their agencies.

Responsibilities

  • Aim for the Highest - Lead a team of Agency Partner Managers (APM) . Provide coaching and direction to enable their and our agency's success. You will help guide your teams through the next stage of their career and beyond.
  • Assume Ownership - Identify areas for process, product and tooling improvement to enable scalable solutions to our clients. You will be comfortable with taking on revenue goals and developing scalable strategies in how to achieve them.
  • Be Candid and Clear - Set clear goals and expectations for your team. Support them and challenge them to meet and exceed their goals. Help establish a high-performance culture.
  • Have the Bigger Picture in Mind - Work collaboratively with the entire SMB team to support and enable the success of our sales teams. You will work closely with Marketing, Product, Sales Ops and Training to identify opportunities to scale out best practices, knowledge and performance gaps.
  • Be a Champion of Inclusion - You will help promote diversity within your team. You will value unique perspectives and you will encourage all of your team members and peers to participate to their fullest.
  • Always Day 1 - Take initiative, there is no task too big or too small. You will be able to lead by example with supporting your APM's on best practices and how to analyse campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings.

Qualifications

Essential Qualifications

1. Extensive experience working with indie and performance agencies in the Region (with a strong preference for DACH market experience), with deep knowledge of what their KPIs are and therefore how to support and grow their business.

2. Management experience of a team of 4 or more with demonstrated experience of leading and inspiring others while driving measurable business outcomes.

3. Extensive knowledge of the advertising industry with a strong understanding of the digital advertising ecosystem

4. Strong Sales and Revenue focus background, with the ability to communicate clearly the progress of monthly revenue goals & initiatives to internal and external stakeholders.

5. Proven track record of collaborating with cross-functional groups to produce meaningful results

6. Proactive attitude with excellent project management, organisational, and analytical skills

7. Strong analytical skills and process management skills, high attention to detail and rigour, can-do attitude, and desire to learn

8. This role covers the multiple regions, so strong communication, presentation, and stakeholder influencing ability in both English and German is essential for the roles success

Preferred qualifications:

1. Proven experience working in a similar platform environment would be a bonus!

2. As this role covers multiple markets, additional languages beyond German and English would be a real benefit

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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Confirmed 13 hours ago. Posted 30+ days ago.

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