Application Support Analyst

ExxonMobil

  • Start apply with LinkedIn
  • Start apply with Facebook
  • Start apply with Xing
  • Start apply with Seek
  • Apply Now
Start
Please wait...

Job Role Summary

Job Responsibilities

  • Provide various application support and development opportunities depending on system
  • Monitor queue on problem management tracking system and provide user problem resolution in a global environment
  • Identify/propose fixes and recovery steps
  • Participate in developing/updating functional specifications for programming changes e.g. application changes, reports, interfaces, etc.
  • Collaborate with other teams to develop solutions or complete the changes/fixes
  • Test the changes (unit testing, integration testing and/or regression testing)
  • Develop/update documentation (system document and user document)
  • Provide pro-active communication regarding system outages or issues and work around
  • Ensure security and controls standard are being met and followed
  • Assist with Application Risk Assessment as needed
  • Attend team meetings during off hours as needed
  • Be able to provide on-call support, if required

Required Skills and Knowledge

  • Bachelor’s degree or higher in Computer Engineering, Computer Science, or IT-related fields
  • Fluency in English: TOEIC 800+, TOEFL iBT 98+, or IELTS 6.5+
  • Strong computer technical background e.g. web, server (Wintel/ UNIX), database (SQL server/ Oracle), programming language (JAVA/ VB/ .NET/ABAP), Applications Support (SAP)
  • Strong analytical and problem solving skills
  • Ability to multi-tasks and manage workload under time pressure and changing priorities

Alternate Location:  

  • Start apply with LinkedIn
  • Start apply with Facebook
  • Start apply with Xing
  • Start apply with Seek
  • Apply Now
Start
Please wait...
Read Full DescriptionHide Full Description
Confirmed 29 minutes ago. Posted 30+ days ago.

Discover Similar Jobs

Suggested Articles

One Step Register
Need an account? Sign Up