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American Express has flagged the
Service Delivery Leader - Customer Relationship Management
job as unavailable. Let’s keep looking.
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Airtel Business.NCR>Customer Experience.Service Delivery>TL - Service Delivery Manager>Airtel Centre - Gurgaon
Bharti Airtel
Gurgaon, India
Education
Senior
Fortune500 Companies
Telecommunications Industry
Publicly Listed Companies
Qualifications
Customer Experience
Benefits
Full-Time
Other
No Degree Specified
Apply
1,000+ Similar
Jobs
Key Deliverables
Customer engagement & communication
Project kick off meeting/call with Customer
Resolution of customer dependencies
Share Project Plan with the customer
e2e tracking & monitoring of project delivery
Proactive & timely project status update to the customer
Project Stage tracking & ensure timely delivery
Project follow ups, escalations and constraint resolution
Delivery of third party media/bandwidth
Customer CPE integration & testing
Schedule planned activities with the customers
Accelerate & Maximize revenue by faster deployment of project
Skills Required
Good understanding of project management concepts and methodology
Excellent relationship management with customer, cross functional team
Good written and verbal communication skills
Good understanding of products, services
Good planning & execution skills
Can do attitude & problem solving skills
Quick thinking & analytical ability
Process orientation and eye for detail
Result Orientation
Educational Qualifications
12 – 16 years project execution experience in Telecom/ISP industry
Sound understanding of telecom technology,products & services
Work Experience
Diploma Technical, preferably B.E/B.Tech
Qualify CS Hiring Test
Strong communication skills
Strong planning and execution skills
Read Full Description
Apply
Jobs at Bharti Airtel
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Posted 30+ days ago.
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Tapwage
Bharti Airtel
Airtel Business.NCR>Customer Experience.Service Delivery>TL - Service Delivery Manager>Airtel Centre - Gurgaon