Are you passionate about driving transformation initiatives across the region? Then, this is your opportunity to join the Fund Services Operations team under Securities Services Operations, assuming a key role in the successful delivery and execution of the operations strategy in the region.
As the Head of Fund Services Operations Transformation and Services Delivery – Executive Director within Fund Services Operations team, you will be reporting to the Asia Head of Fund Services Operations. You will work closely with Global Operation Transformation to define the target operating model for Asia, develop execution plans and manage change programs to improve operational scale and efficiency and drive improved controls for the operations. You will have oversight of a variety of Operations teams and managing client facing teams to ensure service delivery standards are maintained, and successfully delivered to service-level agreement commitments. In addition, you will manage client change requirement and provide valued, efficient and market best service on an ongoing basis, working to onboard new clients and protect and maintain existing clients.
You will need to provide clear direction and leadership, whilst driving your team forward in promoting staff development and process improvement whilst also providing efficient service-level agreement reporting and performance metrics. In this role, you will also lead on identifying opportunities where there can be further alignment between various areas of our growing operations. You will drive change through innovation and transformation, execute the fund services operations’ strategy and modernize the client experience.
Job responsibilities:
Required qualifications, capabilities, and skills:
Preferred qualifications, capabilities, and skills:
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Read Full Description