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Technical Analysis & Solutions

  • Draws on proven BA/Technical Analyst experience to functional and non-functional requirements
  • Reviews, elicits and writes requirements/EPICS & User Stories for the complete solution
  • Communicates & manages the business requirements & acceptance criteria between development teams to implement solutions
  • Feeds into the product backlog, for new requests and reported issues.
  • Participates in feasibility studies and prototyping - Defining and managing inputs, requirements, acceptance & success criteria
  • Provides input to technical architecture and investigates solution options, to ensure that business & technical needs are fulfilled
  • Responsible for building relationships with business owners, Product & Marketing, internal IT team and Engineering team
  • Works with Product Delivery, Support and Change teams in an agile environment bringing products to market
  • Stays abreast of industry standards, collaborates across communities

Product Delivery Implementation.

  • Takes responsibility for IT solutions delivered
  • Manages traceability from requirements through to implementation
  • Collaborates with developers and SMEs to establish the technical vision and analyses trade-offs between usability and performance needs

Change management

  • Guides senior business management towards accepting change brought about through IT, showing understanding, imagination and creativity
  • Identifies and assesses options for new or improved processes and presents them, with recommendations, to decision makers at senior management level
  • Recognises and exploits opportunities for improvements to IT systems and delivery
  • Evaluates and makes recommendations/decisions on technical options as appropriate, actively contributing to Travelex's technical strategies
  • Ensures the smooth integration of new business processes with the organisational structure and culture
  • Coordination of changes across multiple business units to deliver the full solution

Management information

  • Writes and speaks fluently on all aspects of work and communicates effectively with all levels of management
  • Produces accurate, timely and relevant MI for peers and managers as required

Relationship management

  • Represents the business internally working closely with the Business Owners for systems. Establishing themselves as the go to person for the systems they support
  • Develops and maintains robust relationships with key business stakeholders to ensure business analysis, development, test and implementation activities are visible and in line with agreed customer expectations
  • Builds confidence and acquires an understanding of the business
  • Works closely with the business unit’s IT team to provide support to business, development, test & support colleagues in the smooth integration of new business processes/applications

Communication

  • Responsible for pro-active and regular communication with other areas of IT and the business whose work impacts, or depends upon the team, in relation to business analysis
  • Proactive in the provision of feedback and the delivery of ideas to develop and improve requirement gathering/generation, and the BA role relating to IT and the business unit IT
  • Actively communicates and seeks feedback from colleagues and customers
  • Ensures feedback to line manager outlining general activities

Team Membership

  • Active in Technical/Business Analyst communities; proactively seeks opportunities to serve in leadership roles
  • Ensure appropriate and comprehensive support arrangements are in place with internal and external teams and partners
  • Work to agreed day to day objectives, and participate actively in regular one to one meetings with all line managers, and work to develop personal skills
  • Support and encourages support for “people initiatives”
  • Play a participative part in Team Briefings and Meetings

General

  • Participates in the process of innovative change within the Technical Analyst Communities
  • Be a/become a subject-matter-expert in the business domain and related IT services and systems
  • Interested in gaining an in-depth knowledge of business & technical areas and a detailed technical understanding of the supporting IT services and applications
  • Undertakes any necessary training associated with the duties of the post and participates in training and development procedures
  • Complies with Travelex policies and standards, including all Company Health and Safety policies and legislation in the performance of their duties and responsibilities
  • Manage expenses in accordance with Company Expense Policy.
  • Maintains confidentiality and observes data protection guidelines
  • Carries out any other reasonable duties commensurate with their capability

Experience and personal qualities

Essential

  • Degree educated or significant relevant work experience
  • Previous experience (3-5 years) of delivering business analysis on regulatory-related projects from the specific IT function’s perspective
  • Experience of business analysis on a significant portfolio of projects and programmes, including enterprise wide. with proven delivery within a commercial IT environment
  • Knowledge and understand of the Software Development Lifecycle (Agile & Waterfall) associated best practices and toolsets
  • Experience of Collaborative toolsets (Jira, Confluence, MS Teams)
  • Knowledge, understanding and application of BA best practice e.g: “MoSCoW”.
  • Knowledge and understanding of requirement management in an Agile Environment
  • Effectively manages / prioritises work in close alignment with business and IT stakeholders
  • Work with the Project Managers and Product/Relationship Partners for estimation of costs for IT solutions, including Non–Functional & Service & Support/
  • Assisting in resolution of major issues that may be related to systems design or integration
  • Able to develop sound professional working relationships across Global IT and Back office IT colleagues, business staff and management, building their confidence and acquiring an understanding of the business

Desirable

  • Experience in International Financial Business, Foreign Exchange, AML, PEP/Sanctions, Operational Risk, Fraud, Data Protection, PCI, Data reporting
  • Project management experience, ability to project manage service pack/bus stop releases
  • BCS Diploma or CCBA/CBAP qualifications
  • Understanding of quality and test assurance
  • Experience of working with remote / offshore development teams
  • Apply Business Analysis experience that meets Travelex standards
  • Improvement in solution quality; from developing better quality information in business requirements and EPICS that ensure better deliveries, products and solutions
  • Project timescales and budget; Project/change priorities
  • Feedback from business stakeholders
  • Knowledge and skills in business domain and related IT services and solutions
  • Experience of working with or using Persona and or Thetaray for Sanction screening, Transaction Monitoring and also CDD
  • Experience of using Nice Actimize products including: WLF, CDD, CDX, SAM, RCM, ActOne
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Confirmed 9 hours ago. Posted 30+ days ago.

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