Overview
This role is part of Order to Cash team which supports the sustainment and delivery of the Order & Contract Management, Pricing, Rebates & Free goods and DSD, Transportation/Logistics and Accounts Recievables capabilities of the PepsiCo Global template (built through SAP S4 concepts).
This role will be primarily responsible for Accounts Receivables (A/R) functionality of SAP S4 which includes Collections management, Credit management, Dispute case processing, Dunning, FI invoicing, Incoming down payments EBS, Manual & direct debit and Lockbox process.
This role will adopt and adhere to Agile principles for the PBNA sustainment and delivery efforts.
Order to Cash Process relates to:
- Order capture, management and provisioning of goods or services; providing a platform for sales to our end customers, accessing all information necessary to process, manage, ship and track orders in a timely manner
- Setting up the correct pricing agreements and master records, i.e. all on-invoice and off-invoice discounts/agreements, free goods, list price, discounts, surcharges, freights, rebate agreements, customer bill backs, tax, etc.
- Data governance and pricing controls including mass pricing maintenance; Van Sales, Pre Sales & Pre Order DSD GTM models including enabling integration of back end SAP system with the front line mobility solutions.
- Picking, packing, shipping and delivering customer and stock transport orders
- Returns or inbound product receipts
- Integration with warehouse systems and advance transportation systems for palletization, route planning, load building, etc.
Responsibilities
- Partner with the Order to Cash Global Process Owner, Order and Contract Management, Pricing & Rebates Accounts Receivable, DSD and Transportation/Logistics Global Process Leads to sustain and deliver the end-to-end solution for PBNA
- Partner with the Order to Cash Solution Design Owner, Order and Contract Management, Pricing & Rebates Accounts Receivable, DSD and Transportation/Logistics Solution Design Leads to implement and deploy the end-to-end solution for PBNA
- Support decision-making for Order & Contract Management, Pricing & Rebates, DSD and Transportation/Logistics Global Template localization of functionality for PBNA_PBC business unit
- Collaborate with RTR, PTP, MTD, FP&A, FTS, HTR project value stream teams as needed to ensure alignment with OTC A/R processes and related cross functional RICEFs
- Actively engage and educate business process owners on A/R solution optimization, simplification and standardization capabilities
- Collaborate with all value stream teams to sustain and deliver the end-to-end Global ERP solution leveraging PepsiCo Agile Methodology (PAM)
- Particiapte in sprint planning, retrospectives and other key ceremonies
- Work closely and collaborate with onshore and offshore scrum team memebers to ensure a prioritized and sufficient product backlog for the teams to work against
- Along with scrum team identify, monitor and implement key agreed-upon improvements
- Adopt and and adhere to PAM principles and values:
o Adopt development practices which focus on quality and value, while increasing efficiency, and minimizing waste
o Foster an environment where communication, teamwork, and innovation are encouraged
o Help to implement Agile engineering best practices such as continuous integration, automation of testing and delivery, and continuous peer review within teams.
Qualifications
Years of Experience:
- 4-6 years of experience configuring, deploying and managing SAP ERP with a focus Accounts Receivable and Financial Supply Chain Management Processes .
- 2+ years of SAP S4 experience preferred.
Technical skills Required:
- Strong experience in end to end OTC design and development including integration with other functional areas
- In depth knowledge of Accounts Receivable and DSD solutions including route accounting and settlement for all GTM models – van sales, pre sales, pre order and vending
- Knowledge of master data objects required to support the Order to Cash processes (business partner, customer hierarchy, etc)
- Familiar with PepsiCo business processes and nuances related to Accounts Receivable
- Knowledge of A/R solutions deployed within PepsiCo
- Demonstrated ability to effectively communicate with all levels of the organization
- Ability to work flexible hours based on varying business requirements
- Knowledge and experience in the following tools, disciplines and processes are nice to have: SAP SolMan 7+ , Azure DevOps, Quality Center, Service Now, Xmatters and MS Project
- Solves highly complex problems within their work team
- Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels in the organization and across departments
Differentiating Competencies:
- Negotiation Skills
- Coaching/Facilitation skills (as promoted by the Agile Coaching Institute), including but not limited to
- Levels of Listening
- Conflict Resolution
- Root Cause facilitation
- Training techniques
- Motivational and insiring, leading by example and taking others with her/him
- Adherent to the Responsive Working techniques (or alike agile work habbits)
- Rigurous on the management of the delivery of quality services by 3rd parties
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