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Who We Are:

At Cisco, we are building the world's best Intelligent Business Process Automation (iBPA) COE team to accelerate the digital transformation roadmap. We are passionate about delivering an amazing experience to end-users and outstanding value to the business. Our mission is to be the leader in delivering process automation and AI solutions at speed and scale.

What You'll Do:

We are looking for passionate team members join us to deliver on this vision. We are looking for an internal customer-focused, collaborative, and proactive technical lead, to help design develop and/or transform new offers in the business operations Area.

Build sophisticated and complex Pega Applications. Responsible for working on medium to high architectural-impact projects. As an agile team member, expected to contribute to all the activities of Design, Build, and test with the driving factors of optimization and automation.

In this high-impact role, you will have the following responsibilities:

  • Develops software consistent with Cisco's ‘Design Thinking Principles’ with a focus on simplification and UX (User Experience) at its core, using secure coding practices, ensuring user privacy, and following software development best practices.
  • Partners with other teams including design and product management to create the right solution for the customers.
  • Creates technical design documentation to be used by the team as well as contributing to user documentation to be used by end users.
  • Debugs and addresses software issues during development and in production systems to support customers.
  • Brings new ideas for product innovation and help improve software development processes.

Who You Are:

  • You are an experienced Pega Certified System Architect.
  • Development of PRPC 7.x,8.x features on BPM side.
  • Creation of rule types, UI, and correspondence features.
  • Creation of rules management and associated tools such as export & import tools, skimming, and bulk processing tools.
  • Working experience on PPRC configurations such as MQ, File, email server, SOAP, REST, Agents, Listeners, and other configurations' scalability.
  • Creation of enterprise class structure that is scalable and extensible.
  • Develop PRPC integration capabilities.
  • Development of PRPC security model, integrating PRPC with external managed security such as SSO and LDAP, PRPC architecture, and its relation to J2EE architecture.
  • Performance tuning and optimization of PRPC implementations.
  • Usage of application preflight tool, PAL, DB Trace, Profiler tool, SMA console, Pega AES.
  • You enjoy training and guiding the offshore team on Pega Skills.
  • Your confidence and strong communication skills help you influence others.
  • You are a self-starter with high levels of initiative, commitment, and energy who can galvanize the team to follow.
  • You enjoy collaborating in a team-based environment and enabling others to succeed.
  • You are equally comfortable working at strategic and tactical levels.
  • You like to take challenges head-on, troubleshoot problems, and innovate solutions.

Minimum Required Skills:

  • PEGA certification CSSA (Certified Senior Systems Architect)
  • 8+ years of design and planning experience in systems applications or IT Architecture.
  • 8+ years of application development and implementation using Pega experience.
  • 8+ years of BPM / Case Management experience.
  • 3+ years of development experience in Java, J2EE.
  • 3+ years of Agile experience using Rally / JIRA experience.
  • 5+ years of management platform design, support, and development experience.
  • 5+ years of experience in working with database systems with SQL, PL/SQL skills in Oracle, and SQL Server.
  • Knowledge and understanding of Business Process Management Notation (BPMN) methodology and modeling.
  • Knowledge and understanding of Cloud computing, PaaS design principles, and microservices and containers.
  • Security patterns - OAUTH, JWT, SAML, and emerging models.
  • Specific experience in enterprise usage of TDD including Cucumber\Gherkin.
  • Good verbal and written communication skills.
  • Good problem-solving and analytical skills.
  • Should be detail-oriented, and able to multitask.

Preferred Skills:

  • Ability to learn, demo & adapt to the opportunity & technology quickly.
  • Knowledge or working experience on Salesforce.
  • Knowledge or working experience on the UI Path.
  • Knowledge or working experience on the Camunda / JBPM.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We are the Internet’s optimists. Our technology makes sure the data travels at light speed across connections and does so securely, yet it is not what we make but what we make happen which marks us out. We help those who work in the health service to connect with patients and each other; schools, colleges, and universities to guide in even the most challenging of times. We are helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting to the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, which bring people together around commonalities or passions, are leading the way. Together we are committed to learning, listening, and caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology or through our actions.

So, you have colorful hair? Do not care. Tattoos? Show off your ink. Like polka dots? That is cool. Pop culture geek? Many of us are. Passion for technology and the world changing? Be you, with us! #WeAreCisco

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Confirmed 22 hours ago. Posted 2 days ago.

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