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About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in the Netherlands, visit the following links. 

Careers Page: https://www.knowbe4.com/careers/locations/utrecht

Glassdoor: https://www.glassdoor.nl/Overzicht/Werken-bij-KnowBe4-EI_IE969384.11,18.htm

LinkedIn: https://www.linkedin.com/company/knowbe4/life/netherlands/

Seeking a proven and experienced individual to develop strategy and execute sales acceleration initiatives, with a focus on international expansion. Reporting to the VP of GTM Strategy & Deal Governance, the ideal candidate will have experience building, enabling, launching, and scaling sales initiatives and related operational processes, partnering with cross-functional teams and stakeholders including Revenue Operations, Sales, Finance, Legal, Pricing, Product, Marketing, Enablement, etc. It is essential for the selected candidate to effectively document and prepare data-driven analyses, performance trends, actionable insights, and recommendations supported by business cases.

Responsibilities:

  • Design, program manage, launch and support sales acceleration initiatives. The initial focus of this role will be on developing and program managing the execution of the international expansion strategy. Managing cross-functional efforts to ensure initiatives are enabled, launched and supported successfully.
  • Develop and report out on KPIs to track the effectiveness and gains achieved via each initiative. Provide actionable insights and recommendations.
  • Design and drive international expansion planning. Define cadences, facilitate cross-functional meetings, create meeting materials (e.g. agendas, action plans and tracker, status updates).
  • Collaborate cross-functionally to assess the needs of corporate and the regions, and make progress offline on key takeaways
  • Collaborate with reporting and analytics team to enable system/real-time reporting on KPIs, and international sales team performance
  • Prepare senior-level progress reports on a regular cadence, with performance trends, actionable insights, asks, recommendations with supporting business cases.
  • Collaborate with Enablement team to ensure effective onboarding of international sales reps, not only aligned to US processes, but additionally for channel and region specific onboarding needs.
  • Support readiness and launch of new markets, ensuring standard Rhythm of the Business, processes, enablement, and tools are implemented successfully within newer international regions.
  • Contribute to a customer-centric culture by ensuring revenue operations positively impact customer satisfaction, retention, and acquisition.
  • Support QBR decks, Board decks, and adhoc data analysis and creation of presentations on business challenges as they arise.
  • Support cross-training efforts to ensure work coverage and work-life balance.

Requirements:

  • Prefer minimum 10 years of experience in Operations / Revenue Operations in a subscription-based business focusing on ARR, with proven track record of success
  • Bachelor’s in finance, accounting, business or adjacent field; MBA preferred
  • High competency of data/financial modeling and analysis, as well as development of actionable insights, recommendations and business cases.
  • Strong business acumen in a software related environment
  • Extensive experience with Salesforce, Excel modeling and analysis, and data visualization tools (Tableau, Power BI)
  • Experience successfully working in a fast-paced Global company leading multiple projects and relationships with continuous change and competing priorities.
  • Extensive experience in defining and launching innovative performance metrics and initiatives, sales productivity & performance improvement programs, identifying gaps or business needs, proposing data-driven recommendations, and innovating and scaling solutions.
  • Highly analytical, data/fact driven, process oriented, and comfortable developing data-driven recommended changes to the status quo.
  • Exceptional verbal, written, and presentation communication skills.
  • Combination of positive/can-do attitude, strong intellect, creative problem solving, effective cross-functional communication, growth mindset that focuses on providing data-driven options and recommendations, with an eagerness to roll up sleeves to improve performance.
  • Strong ability to develop cross-functional relationships and build trust and rapport with Sales, Finance, Legal, Rev Ops, Marketing, Product, and other orgs within the company.
  • Results-driven, with a strategic customer-focused mindset, yet having a keen eye for detail.
  • Excellent at digging through data and translating it into actionable / impactful insights and recommendations.
  • Desire to hear and understand Sales needs and determine paths forward, while balancing the adherence to guardrails needed by Legal and Finance.
  • Ability to handle stress with a positive, calm and data-driven approach, focused on company objectives.
  • Operate with honesty, integrity, transparency, enthusiasm, and respect for others.

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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Confirmed 12 hours ago. Posted 5 days ago.

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