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About Us

Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!

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Summary:

Our Collections Specialist I (IRU) contact borrowers and negotiate mutually acceptable resolutions to their delinquent accounts.

Responsibilities:

  • Contact consumers to offer repayment methods.
  • Negotiate resolutions on assigned accounts either with the customer and/or a third party.
  • Obtain full & complete information on accounts to ensure proper disposition.
  • Manually dial these accounts or work with the auto dialer.
  • Work alone to meet monthly goals and/or work with the team to make sure the team goals are met.
  • Create and maintain daily reports.

What You Bring

  • 1-2 years' Previous experience in third party collections and/or related industry preferred.
  • Strong telephone communication skills.
  • Ability to sit long periods of time.
  • Acute attention to detail.
  • Strong math skills.
  • Basic computer skills including intermediate typing skills.
  • College degree preferred but not required
  • Bilingual (Spanish) is a plus

What We Offer:

  • Competitive salary & the ability to make a merit based annual bonus
  • Comprehensive medical, dental and vision insurance
  • Supplemental benefits including (but not limited to): parental leave, infertility & adoption assistance, mental health support, free physical therapy resources, etc.
  • Up to a 4.5% match on 401k
  • A career path to grow.
  • A casual work environment
  • Opportunities to give back to the community by participating in civic and charity events with colleagues.
  • Ability to work with phenomenal talent and friendly team of professionals.

Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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Confirmed 12 hours ago. Posted 10 days ago.

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