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Job Description

Are you looking to join an organisation with a strong purpose and great culture?

At Takeda, we strive towards Better Health for People and a Brighter Future for the World through leading innovation in medicine in our four core therapy areas of Oncology, Gastroenterology, Rare Diseases and Neuroscience, plus Plasma-Derived Therapies and Vaccines.

Takeda Oceania has been certified as a Top Employer for 7 consecutive years, the most of any current life sciences organisation in Australia, for our consistent investment in our people and culture. Here you will not only work with friendly people, but you can expect to grow in your career, have flexibility and be celebrated for who you are.

In this exciting and newly-created role, the Technology Support Engineer, based at our beautiful head office overlooking Sydney Harbour, will:

  • Support Solutions Engineers on software applications.
  • Participate and execute technical standard analysis, implementation and evaluation of small-scale solution projects, within technical area of expertise on the following areas: end-user support; hardware troubleshooting and repair; operating systems and software; tools and processes.

A typical day will involve:

  • Investigating issues, analysing solutions and implementing technical changes.
  • Analysing requirements and maintaining, testing, debugging and integrating application components.
  • Performing technical analysis and design, modifying and / or configuring software and hardware solutions according to Takeda standards.
  • Providing application software development services or related technical support.
  • Supporting the delivery of business solutions - deployment to production, and handling IMACD-processes of end-user equipment and IT asset management.
  • Serve as local hands-on support for the managed IT infrastructure and the end-user equipment.
  • Ensuring that system improvements are successfully implemented.
  • Developing and maintaining support documentation according to Takeda Quality Management System (QMS), Software Development Life Cycle (SDLC) and IT Project Life Cycle (ITPLC) standards, policies and procedures.

Flexible benefits we think you’ll love:

  • Competitive and equitable remuneration for all.
  • We value a flexible and hybrid working environment and encourage our employees to work in ways that meet their life/work commitments and support their unique wellbeing needs.
  • Additional paid leave at the end of the year to take a step back and relax however you choose.
  • Variety of innovative well-being initiatives and access to the award-winning Thrive platform.
  • Equal parental leave. We offer an inclusive framework of 12 weeks of equal paid leave to support new parents.
  • Social connection. We offer regular formal and informal events for the team to connect and unwind.
  • Every employee has access to our Employee Assistance Program which includes emotional, legal and financial support for themselves as well as their families. We are a Mental Health First Aid Recognised Skilled Workplace. 

At Takeda, we’re committed to creating a diverse, equitable and inclusive workplace. We welcome candidates with disabilities, culturally, religiously and linguistically diverse people, diverse age groups, diverse sexual orientation, and gender and Australia’s First Nations peoples.

If you require accessibility assistance at any stage of the recruitment or interview process, please advise us.

We look forward to hearing from you!

Locations

Sydney, Australia

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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