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About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

The Talent Acquisition Operations Specialist plays a critical role in supporting the talent acquisition function within an organization. This position focuses on managing and optimizing the operational aspects of the talent acquisition process to ensure efficiency, effectiveness, and a positive candidate experience. The specialist collaborates closely with recruiters, HR teams, and hiring managers to streamline processes, implement best practices, and leverage technology to enhance the overall talent acquisition function.

Key Responsibilities:

Process Improvement: Identify opportunities for process optimization and implement strategies to enhance the efficiency and effectiveness of the talent acquisition process. Continuously review and refine recruitment workflows, tools, and technologies to streamline operations.

Applicant Tracking System (ATS) Management: Oversee the administration and maintenance of the ATS, ensuring accurate data entry, system updates, and compliance with data privacy regulations. Train and support recruiters and hiring managers in utilizing the ATS effectively.

Reporting and Analytics: Develop and maintain recruitment metrics and analytics reports to assess the effectiveness of talent acquisition strategies, identify trends, and provide actionable insights to stakeholders. Utilize data-driven approaches to optimize recruitment processes.

Vendor Management: Coordinate relationships with external vendors, such as job boards, recruitment agencies, background check providers, and other talent acquisition service providers.

Compliance and Policy Adherence: Stay up to date with labor laws, regulations, and best practices related to talent acquisition. Ensure compliance with all relevant laws and company policies throughout the recruitment process, including candidate screening, interviews, and job offers.

Candidate Experience: Collaborate with the talent acquisition team to enhance the candidate experience at all stages of the recruitment process. Implement strategies to ensure prompt communication, provide helpful resources, and gather feedback to continually improve the candidate journey.

Training and Support: Develop and deliver training materials, workshops, and resources to educate recruiters, hiring managers, and other stakeholders on talent acquisition processes, best practices, and tools. Provide ongoing support and guidance to ensure adoption and adherence to established processes.

Project Management: Lead or participate in talent acquisition projects, such as employer branding initiatives, recruitment marketing campaigns, process automation, and diversity and inclusion efforts. Manage project timelines, deliverables, and cross-functional collaboration. 

Qualifications and Skills:

  • Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
  • Proven experience in talent acquisition, recruitment operations, or a similar role.
  • Strong understanding of end-to-end recruitment processes, tools, and technologies.
  • Familiarity with applicant tracking systems (ATS) and proficiency in utilizing HR software and reporting tools.
  • Analytical mindset with the ability to collect, analyze, and interpret recruitment data and metrics.
  • Excellent project management skills, including the ability to manage multiple priorities and meet deadlines.
  • Strong communication and interpersonal skills to collaborate effectively with diverse stakeholders.
  • Attention to detail, organization, and problem-solving abilities.
  • Knowledge of employment laws, regulations, and compliance best practices.
  • Experience with process improvement methodologies and a commitment to continuous improvement.
  • Ability to adapt to a fast-paced, dynamic environment and handle ambiguity.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

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Confirmed 16 hours ago. Posted a month ago.

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