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About the Team

Being part of Meesho's Fulfillment and Experience (F&E) team as Cluster Head MM will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving.

At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-Commerce – not just in India, but globally.

We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us :).

About the Role

As Cluster Head MM - Jaipur, you’ll own the onboarding and training of partners and managing operations for the entire Jaipur cluster. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes.

What you will do

  • Own the onboarding and training of new partners for Middle Mile operations
  • Identify and onboard new partners onto the network on an ongoing basis
  • Track and own the performance of different partners in your cluster
  • Visit facilities to conduct audits and solve operational gaps
  • Ensure compliance with operational processes
  • Own and drive key operational metrics end to end and achieve performance targets

What you will need

  • Graduate or Post Graduate degree in any discipline
  • 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations
  • Experience in partner onboarding and training in the Middle Mile and sorting operations
  • Experience of having worked in Jaipur or other areas of Rajasthan in similar capacity would be a plus and so will the Experience in control tower and field operations

YOUR TOTAL REWARDS AT MEESHO

At MEESHO, we are focused on creating a high impact and high performance working culture where we value the contribution of each individual. We are a highly People Centric organisation and Employee Experience (eNPS) is a key focus area for us. We enable the growth of our internal talent by providing a range of experiences and opportunities that help you to achieve your career and personal goals and enable you to live a healthy and balanced life, with our intense focus on employee wellbeing. Your Total Rewards go much beyond your pay and here is what it entails:

People Centric Work Culture where we Hire & Grow Exceptional Talent Our 11 guiding principles or "Mantras" are inherent to our ways of working at Meesho. At Meesho, recognition, evaluation, growth or talent discussion of any kind is linked to the Mantras (each of them). Some of the day to day activities (rituals) that reflect some of our Mantras are Team Reflections, Kudos, Listen or DieOur culture enables people to thrive and excel through extensive focus on career development initiatives like Individual Development plans, Mentorship & coaching, Internal Mobility Program (IJP), Talent Reviews, Continuous Performance Management and feedback, Regular manager conversations, Learning & Development reimbursements & access to learning portals.

Market leading Compensation: We offer both cash and equity based compensation depending on various factors including your level of experience, knowledge and skills and the role being offered to you.

MeeCare: Employee Benefits at Meesho In addition to a competitive base pay, we provide all Meeshoites with a comprehensive set of people centric Employee Benefits, under Meesho’s MeeCare Program. MeeCare focuses on holistic wellbeing of Meesho employees, and consists of benefits and policies in the spheres of physical, mental, financial and social wellness - which are industry leading and specifically designed to meet the varying needs of our employees:

Medical Insurance Benefits: Group Mediclaim for employee, parents, kids and spouse including LGBTQIA+ & Live-in partners with additional Top up option, Personal Accident Insurance and Term Life Insurance

Health & Wellness Benefits: MeeCare program focusing on physical, mental, social and financial wellness, dedicated Employee Assistance Program (EAP) which includes 24x7 counselling support & Telehealth, Wellness Events, Health Checkups, Vision care, Dental Consultations, Discounted Medicines & discounted gym memberships, OPD Program, Access to Advanced Medical Screenings

Work Life Balance Support Benefits: Hybrid working, Annual holidays, Earned & Casual Leaves, Reset and Recharge Leaves, Wedding leaves, Study leaves, Pet Adoption leaves, Infinite Wellness leaves for critical illnesses, Flexible Working

Parental Support Benefits: Gender Neutral Caregiver Support Leaves, Day Care Program, Child Adoption Assistance & Prenatal care leaves

Retirement Benefits: Provident Fund & Voluntary Provident Fund Contribution, National Pension Scheme and Gratuity

Learning & Development Benefits: Individual Budget for Capability enhancement & learning, Access to MYAcademy learning portals, Corporate library

Employee Delight: Gratitude for stretched work, personalised gifts, engagement & fun at work Other Benefits: Salary Advance Support, Relocation Support, Car Lease, Flexible Benefits Plan for tax reimbursement, Recognition rewards

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Confirmed 17 hours ago. Posted 7 days ago.

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