Looking to join a fun-loving and inclusive culture that has your back? Our fast-growing and dynamic company provides a life experience that supports your professional growth and personal well being.
With offices around the world, ServiceRocket’s five-star products and services help tech giants like Atlassian, Salesforce, and Workplace from Meta get the most from their software. We enable fast-growing companies to take off. And so will your career!
We are seeking a customer-centric and technical Support Engineer to join our fantastic team in Kuala Lumpur. The Technical Support Engineer is responsible for assisting, diagnosing, troubleshooting and delivering effective solutions to customers for simple to mid-complex technical problems. You will have the opportunity to learn from different cutting-edge technologies and engage with new customer support onboarding within a hybrid-support environment. This role will also enable yourself to build towards complex level product support as part of career growth within the organization.
This position is not eligible for visa assistance/sponsorship or relocation assistance. Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team.
With a competitive salary and career pathway to advance your skills, you’ll reap the rewards of growth with ServiceRocket’s unique Share the Fruit program and an opportunity for stock options. Our generous health and wellness benefits allow you to care for yourself and loved ones. We also offer monthly stipends that support how you work and encourage a healthy work life balance.
Wear the Rocket and come grow with us!
Read Full Description