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Sr. Business Analyst - Order to Cash

Inspire Brands

The Sr. Business Analyst - Order to Cash position will play a vital role in leveraging the Oracle cloud suite of products and SaaS solutions to optimize our business processes and drive efficiency in the business-owned system requirements and partnership with the IT organization. This position must understand Accounting, IT, and business functions and processes. This individual must demonstrate strong problem-solving and analytical skills, as well as excellent communication skills when interfacing with both the business and the IT team.

RESPONSIBILITIES

  • Collaborate closely with stakeholders to gather, analyze, and document business requirements specific to the accounting systems.
  • Work with cross-functional teams to design and implement effective solutions using Oracle Cloud modules, tailored to the unique needs of accounting operations functions.
  • Perform detailed gap analysis to identify areas for improvement and provide recommendations for optimizing business processes and system functionality within the oracle cloud.
  • Translate complex business requirements into clear and comprehensive functional specifications, ensuring alignment with Oracle cloud capabilities.
  • Collaborate with the IT team to configure, customize, and implement solutions, while adhering to industry best practices and standards.
  • Conduct thorough testing and quality assurance activities to validate system changes, ensuring successful implementation and minimal disruption to accounting operations.
  • Provide end-user training and support to facilitate the smooth adoption of new processes and system functionalities.
  • Helping the business to cost-effectively implement technology improvements and solutions.
  • Work with process owners to understand their requirements to improve and automate how these processes and procedures are performed.
  • Support vendor management as needed.
  • Participate in the project management of the implementation and enhancement of the Oracle Suite of products.
  • Serve as a subject matter expert on the Oracle cloud suite of products, staying updated with the latest features, enhancements, and industry trends.
  • Participate in system upgrades, patches, and maintenance activities, ensuring uninterrupted system outages.
  • Monitor and troubleshoot system issues, identifying root causes and implementing appropriate resolutions to minimize downtime and optimize performance.
  • Perform the role of SME for the SaaS applications owned by the business working with the vendor to solve any issues.
  • Manage all work in Smartsheet, with excellent attention to detail, to provide business and leadership with real-time status.
  • Manage business projects utilizing waterfall project plans and agile methodology while partnering with IT on project delivery.
  • Compliance: Ensure processes adhere to company policies, industry regulations, SOX controls, and best practices.
  • Continuous Improvement: Stay updated on industry trends and emerging technologies related to OTC processes and suggest improvements accordingly.

EDUCATION AND EXPERIENCE QUALIFICATIONS

  • 4-year degree in Business Administration, or a related field required
  • 5-7 years of proven experience as an Order to Cash Oracle Business Analyst
  • Strong knowledge of Oracle cloud ERP accounting modules and their application within accounting functions

REQUIRED KNOWLEDGE, SKILLS, or ABILITIES

  • Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into practical functional specifications.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.
  • Attention to detail and a focus on delivering high-quality results.
  • Project management skills and experience in process improvement initiatives.
  • Ability to manage multiple priorities in a complex and dynamic environment and work independently or as part of a team.
  • Advanced proficiency in Microsoft Excel.

Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

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Confirmed 12 hours ago. Posted 30+ days ago.

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