The Sr. Business Analyst - Order to Cash position will play a vital role in leveraging the Oracle cloud suite of products and SaaS solutions to optimize our business processes and drive efficiency in the business-owned system requirements and partnership with the IT organization. This position must understand Accounting, IT, and business functions and processes. This individual must demonstrate strong problem-solving and analytical skills, as well as excellent communication skills when interfacing with both the business and the IT team.
RESPONSIBILITIES
- Collaborate closely with stakeholders to gather, analyze, and document business requirements specific to the accounting systems.
- Work with cross-functional teams to design and implement effective solutions using Oracle Cloud modules, tailored to the unique needs of accounting operations functions.
- Perform detailed gap analysis to identify areas for improvement and provide recommendations for optimizing business processes and system functionality within the oracle cloud.
- Translate complex business requirements into clear and comprehensive functional specifications, ensuring alignment with Oracle cloud capabilities.
- Collaborate with the IT team to configure, customize, and implement solutions, while adhering to industry best practices and standards.
- Conduct thorough testing and quality assurance activities to validate system changes, ensuring successful implementation and minimal disruption to accounting operations.
- Provide end-user training and support to facilitate the smooth adoption of new processes and system functionalities.
- Helping the business to cost-effectively implement technology improvements and solutions.
- Work with process owners to understand their requirements to improve and automate how these processes and procedures are performed.
- Support vendor management as needed.
- Participate in the project management of the implementation and enhancement of the Oracle Suite of products.
- Serve as a subject matter expert on the Oracle cloud suite of products, staying updated with the latest features, enhancements, and industry trends.
- Participate in system upgrades, patches, and maintenance activities, ensuring uninterrupted system outages.
- Monitor and troubleshoot system issues, identifying root causes and implementing appropriate resolutions to minimize downtime and optimize performance.
- Perform the role of SME for the SaaS applications owned by the business working with the vendor to solve any issues.
- Manage all work in Smartsheet, with excellent attention to detail, to provide business and leadership with real-time status.
- Manage business projects utilizing waterfall project plans and agile methodology while partnering with IT on project delivery.
- Compliance: Ensure processes adhere to company policies, industry regulations, SOX controls, and best practices.
- Continuous Improvement: Stay updated on industry trends and emerging technologies related to OTC processes and suggest improvements accordingly.
EDUCATION AND EXPERIENCE QUALIFICATIONS
- 4-year degree in Business Administration, or a related field required
- 5-7 years of proven experience as an Order to Cash Oracle Business Analyst
- Strong knowledge of Oracle cloud ERP accounting modules and their application within accounting functions
REQUIRED KNOWLEDGE, SKILLS, or ABILITIES
- Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into practical functional specifications.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.
- Attention to detail and a focus on delivering high-quality results.
- Project management skills and experience in process improvement initiatives.
- Ability to manage multiple priorities in a complex and dynamic environment and work independently or as part of a team.
- Advanced proficiency in Microsoft Excel.
Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
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