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Learning & Development Director FY2024.008 - (24000367)

Description

About the Office of the Inspector General (OIG or Office)

Since its creation as the nation's first state-level inspector general's office, the Massachusetts OIG has been at the forefront of promoting effective government and the responsible use of public money and property. The OIG is an independent agency charged with preventing and detecting fraud, waste and abuse in the use of public funds and public property. By statute, the Inspector General (IG) has broad authority to oversee the use of state, local and federal funds by state and local governments, as well as by those who receive government funds or use public property. This includes state agencies, counties, cities, towns, quasi-governmental authorities and districts, as well as individuals, corporations and not-for-profit organizations that do business with the government. 

The Office is led by the Inspector General of the Commonwealth, who is appointed by the Governor, Attorney General and Auditor "...solely on the basis of integrity and demonstrated ability in accounting, auditing, financial analysis, law, management analysis, public administration, investigation or criminal justice administration." M.G.L. c. 12A § 2.

The Office is organized into 12 business units, operates from two locations, employs approximately 90 staff, and has an annual budget of approximately $9.8M. Additional information about the office may be found at Welcome to the Office of the Inspector General | Mass.gov.

The OIG enabling statute is Chapter 12A of the Massachusetts General Laws (Chapter 12A). Further details may be found at Chapter 12A (malegislature.gov).

Learning and Development

Learning and Development is within the Office of the Inspector General's Operations, Training & Publications Bureau and is responsible for educating individuals to help prevent fraud, waste and abuse of public funds and public property. There are two units within Learning and Development, OIG Academy and Procurement Support. The OIG Academy is 26 years old and presents about 80 classes, trainings and speaking engagements per year to approximately 5,000 individuals. The Academy uses both asynchronous, synchronous and blended methods for online instruction and presents in-person classes as well. Procurement Support is responsible for answering questions and providing technical assistance on public procurement. The Office prides itself on the quality of programming, the positive reputation of the Office and the importance of training in the Office's mission of preventing and detecting fraud, waste and abuse. 

Learning and Development Director: Position Overview

The Learning and Development Director will be responsible for overseeing, creating, and implementing the learning and development goals of the Office. This position is responsible for developing and implementing a plan to grow this division and expand our support to our customers. One of the key responsibilities will be to successfully manage the implementation of a new learning management system (LMS). The Director will have responsibility for managing the OIG Academy including curriculum development, working with outside agencies, marketing and outreach, and ensuring that courses are effective. The Director will also be responsible for managing Procurement Support, including delivering strong customer service through technical assistance and support. Additionally, the successful candidate will be a strong manager and a strategic leader with the ability to understand and implement the Inspector General's vision into reality. This position reports to the Chief Operating Officer.

Responsibilities include but are not limited to: 

  • Work collaboratively with staff and leadership to assess development needs to prioritize and build learning offerings that further OIG's strategy and vision.
  • Manage OIG Academy and Procurement Support operations.
  • Prepare and manage class schedule and project planning.
  • Responsible for collaborating with communications staff to develop communications and outreach plan for the Division.
  • Develop and review Division policies and procedures.
  • Oversee compliance with Academy accreditations. 
  • Maintain and develop relationships with other state and local agencies.
  • Develop and expand training and education for state employees and other stakeholders.
  • Develop course catalog with core semester offerings and the capacity to integrate ad hoc offerings as requested.
  • Develop and implement an appropriate mix of delivery methods including hybrid learning, onsite using the OIG classroom, and offsite.
  • Understand how to utilize data to review and improve delivery methods, support and outreach.
  • Provide presentations to various outside groups about the OIG.
  • Seek continuous improvement to L&D operations.

Qualifications

Key Abilities, Skills and Experience:

  • At least five years of management experience in an academic or corporate training, continuing education, professional certification or similar program.
  • At least five years of experience working in a training program, higher education, or another educational environment.
  • Demonstrated knowledge of and skills in effective adult learning practices, including instructional design and training facilitation, both in-person and virtual.
  • Knowledge of instructional design, pedagogy, and instructional modalities. 
  • Knowledge and understanding of how to implement and manage learning management systems and virtual meeting/training platforms.
  • Demonstrated work experience planning and carrying out detailed projects. 
  • Ability to represent the OIG in a professional and respectful manner.
  • Excellent communication, data management and organizational skills.
  • Ability to remain flexible and to show initiative when completing assignments.
  • Ability to communicate clearly, efficiently and effectively.
  • Strong supervisory and interpersonal skills, including the ability to adapt communication style to multiple cultural environments.
  • Ongoing commitment to supporting a diverse and inclusive work environment.
  • Strong time-management skills and a demonstrated ability to meet deadlines.
  • Ability to handle several projects at one time.
  • Ability to work independently as well as part of a team.
  • Familiarity with common Microsoft Office software packages, including Office 365 and other commonly used desktop applications in a Window environment.

Preferred Abilities, Skills and Experience include:

  • Training or coursework in a relevant field, such as business, public administration, project management, project planning, or education.
  • Familiarity with learning management and customer service software.

Salary Range: $100,000 to $115,000

Other Position Information: Full time/Exempt

Hybrid Work Schedule:

The Office of the Inspector General offers a hybrid work schedule. Under this policy, employees may request one of the following weekly hybrid schedules: 1) four days telework and one day onsite: 2) three days telework and two days onsite; 3) two days telework and three days onsite; and 4) one day telework and four days onsite. The onsite location is at OIG's Boston office and employees may work remotely the remainder of the time at a location approved by their supervisor, so long as they comply with the requirements of the Hybrid Work policy. Employees will be assigned to their onsite workspace based on their approved schedule. The approved telework location must be located within Massachusetts or within an approximately two-hour driving or train commute distance. OIG does not reimburse employees to travel to the office. In addition, the successful candidate may be required to work primarily onsite in Boston during the initial training and orientation period and/or for certain positions a primarily on-site may be necessary.

Benefits:

We value our employees and offer benefits that support their lives and well-being, while promoting an environment focused on inclusion, flexibility, professional growth, trust and respect. The Office therefore is pleased to offer a comprehensive benefits package for its employees. The specific components and eligibility may vary based upon position, hours worked per week and other variables. Consequently, specific benefits for this position may be discussed as part of the interview and offer process.

The overall benefits available include paid vacation; sick and personal leave time; health, dental and vision insurance through the Commonwealth's Group Insurance Commission; and optional pre-tax health savings account plans. To view the details of the various plans and the cost split between employer and employee, go to the Group Insurance Commission website.

Employees also participate in the Commonwealth's state retirement plan, which may become a defined benefit plan for those who both vest and subsequently retire from state service. For more information, visit the Massachusetts State Retirement Board website.

In addition, the Office provides employees the opportunity to elect life insurance. long-term disability insurance, deferred compensation savings, tuition remission and pre-tax commuter account plans, along with other programs. 

This position may be eligible for the federal Public Service Loan Forgiveness (PSLF) program administered by the federal government.

How to Apply:

Submit cover letter and resume via email by April 2, 2024, to:

Sarah Hoover, Director of Human Resources & Recruitment 

Office of the Inspector General

IGO-employment@mass.gov

Diversity and Inclusion Statement 

Diversity Officer: Sarah Hoover

The Office of the Inspector General is an Equal Opportunity Employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. The Office does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

The Office promotes access, inclusion and diversity for all staff, believing that these qualities are foundational components of an outstanding working environment and in keeping with its mission. The Office actively seeks to increase the diversity of its workforce and is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Official Title: Director, Civil Recovery Unit

Primary Location

: United States-Massachusetts-Boston-1 Ashburton Place

Job

: Training and Development

Agency

: Office of the Inspector General

Schedule

: Full-time

Shift

: Day

Job Posting

: Mar 5, 2024, 12:54:58 PM

Number of Openings

: 1

Salary

: 100,000.00 - 115,000.00 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Sarah Hoover - 6177228896

Potentially Eligible for a Hybrid Work Schedule: Yes

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Confirmed 22 hours ago. Posted 12 days ago.

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