System Support Administrator

Gallup

Experience
Responsibilities
Workhours

Description


  • Are you known for your ability to quickly diagnose the root causes of various computer issues and provide immediate solutions to your customers?
  • Do your technical expertise and extraordinary customer service skills make a lasting impression on guests, clients and associates?
  • Are you a highly organized and responsible IT professional who can prioritize the urgency of multiple requests to meet customer demands with outstanding quality?

·         Do you thrive in a fast-paced environment where you are always on the go and working with a wide range of technical issues and individuals?



As an IT help desk/end-user support specialist at Gallup’s location in Bangkok, you will be responsible for ensuring that all Gallup users, including visiting associates, have world-class technical support to do their jobs perfectly.  

You will work to build close relationships with Gallup associates and educate them on Windows user and server environments. You will collaborate with technology partners across the globe (primarily in our Omaha, Nebraska USA location) to support all critical infrastructure within the Bangkok location.

You will be responsible for supporting all on-site technology and equipment, including troubleshooting workstations and workstation software; maintaining network equipment, including file servers, routers and switches; and monitoring all critical business systems and applications for up-time and availability.

Qualifications

  • An associate degree or at least two years of experience in a technical help desk (or similar) role is required.
  • Broad knowledge of networking, computer hardware, and software applications and experience troubleshooting technical issues are required.
  • A minimum of one year of experience in a Windows user and server environment and experience supporting all Microsoft Office applications are required.
  • The ability to learn new processes and systems quickly and to multitask while remaining customer oriented are essential to success in this role.
  • Fluent in both English and Thai languages.
 
Company Overview
 
Gallup’s forward-thinking research, analytics, and advice help leaders around the world solve their most pressing problems. Combining more than 75 years of experience with our global reach, we know more about the attitudes and behaviors of the world's constituents, employees, and customers than any other organization. Gallup helps private and public organizations boost organic growth through measurement tools, strategic advice, and education. Our 2,000 professionals deliver services at client organizations, through the Web, and in nearly 40 offices around the world. 
 
Gallup hires people who bring energy, enthusiasm, and the right talents to our unique workplace. Our associates are self-starters with a mission to achieve great things and to contribute to new ideas and fresh concepts that are rooted in profound research and refined intelligence. Through hard work and collaboration, Gallup associates strive to build great relationships with each other and in client organizations.
 
Gallup is an Equal Opportunity Employer
 

Primary Location

Thailand-Bangkok

Read Full DescriptionHide Full Description
Confirmed 5 hours ago. Posted 30+ days ago.

Discover Similar Jobs

Suggested Articles

One Step Register
Need an account? Sign Up