We are seeking folks who are passionate about resolving tax notice support cases while delivering a world-class customer experience. You'll act as a detective and problem-solver discovering payroll discrepancies, researching tax laws and identifying the root cause of cases. You will be working closely with tax agencies to reach the best outcome for our customers as well as our product team to build tools that streamline the resolution process and prevent similar cases in the future. This is an amazing opportunity to use your payroll expertise to reshape the way our clients view payroll!
Payroll Operations is at the core of our business and our spectacular team is a key stakeholder in company decisions and operations. It’s a small, tight, fun group that works hard and laughs a lot. No egos here — we collaborate and help each other out in a positive environment.
Here’s what you’ll do day-to-day:
Here’s what we're looking for in Gusties:
This is a contract-to-hire position with a standard 6-month contract duration and opportunity to convert to full-time employment based on business need and performance. Local candidates strongly preferred.
Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 40,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.