Enterprise, and Supplier Development Program
South Africa, July 2023
Role Title: Hub Manager
Reports to: Program Director
Grade: 9
Location: Rustenburg
Travel: Regular travel within the target geography and to Johannesburg will be required.
Company Background
TechnoServe (www.technoserve.org) is a non-profit, economic development organization with sustained commitment to its 50-year old founding mission to work with enterprising men and women in the developing world to build competitive farms, businesses, and industries. We are business development specialists assisting farmers and other entrepreneurs in 29 countries, increasing their access to information, capital, and markets. The increased income our clients derive enhances resilience and prosperity for their families and communities.
In 2021, TechnoServe’s work helped improve 2.3 million lives, increasing the revenues of 407,000 farms, businesses, and employees by $250 million. Each of our interventions increases the impact on women, who represented 41% of beneficiaries globally in 2021. Our commitment to sustainable impact earned us the designation of the #1 non-profit fighting poverty in 2019 by ImpactMatters, the independent charity ratings agency.
In South Africa, we supported 779 beneficiaries in 2021 to gain $24,9 million (R396m) in increased revenue and wages as a result of our work. A large proportion of the beneficiaries were SMMEs and 43% of those with increased revenue who are women or women-owned businesses.
Program Background
TechnoServe has been competitively selected by a large South African corporate partner to deliver Enterprise, and Supplier Development program in South Africa. The initiative offers the opportunity to deliver transformative economic change in South Africa by supporting local enterprises to grow their businesses to the next level. The initiative will look to drive broader development across the mining, agricultural, tourism, and retail sectors to support local economic development. Once fully scaled, the initiative aims to support 10,000 jobs across 15 locations in South Africa. This will be a global flagship initiative in proving the impact of shared value initiatives: namely how business can make investments that both deliver value to shareholders and deliver meaningful impact to individuals and communities in their areas of operation.
TechnoServe will deliver the Enterprise, and Supplier Development initiative through a network of hubs, operating under the brand name of the corporate partner.
The hub will operate in and around Rustenburg. TechnoServe will employ a team of 7 staff to operate on the hubs. The hubs will deliver business acceleration services (training, mentorship, business development, access to finance, linkages to market opportunities, etc.) to eligible entrepreneurs through two program pillars – Enterprise and Supplier Development.
DUTIES & RESPONSIBILITIES
Program delivery and quality assurance
Meeting hub-level targets agreed with the TechnoServe Program Director
Provide oversight to ensuring demand pipeline is matched to local suppliers prior to launch of a wave
Team management
Perform regular staff performance check ins and use them to inform professional development plans. Key KPI: weekly meetings with each direct report, weekly staff meetings, monthly, bi-annual and annual performance review meetings
Stakeholder engagement and partnerships
Primary responsibility for leading working committee meetings with Rustenburg stakeholders. Key KPI: One working committee meeting conducted per quarter
Primary responsibility for engaging with social performance to participate in community forums. (Key KPI: attend 1 community/business forum per month and report key issues to Program Director)
Integrate the hub Social Performance, Inclusive Procurement and Supply Chain
Financial management
Primary responsibility for developing and managing the Rustenburg hub budget. Key KPI: maintain <10% variance
Monitoring and evaluation
Meeting quarterly compliance targets with Program Director. Key KPI: quarterly check of BMS system to ensure compliance documents are up to date
Manage the hub’s Supplier Development Program
Performing other duties that are assigned from time to time by the supervisor
Required Qualifications and Experience:
Responsibilities, requirements, and application deadline for each role can be found at www.TechnoServe.org.
How to Apply