Sanofi

Sales Order Analyst (French or Spanish or Portuguese or Dutch)

• Location: Budapest – Sanofi Business Services, Váci Greens
• Flexible working: 60% home office / week
• Job type: Permanent, Full time

Our organization in Budapest is growing fast, and we're always looking for talented professionals to join our Order to Cash service line. Apply to this "Evergreen" job ad, and we'll get in touch with you when a suitable opportunity comes up for you!

Why join our team?

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.

Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.

We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Business Services (SBS) has doubled in size and increased its scope.

As one department within SBS, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.

Our function at a glance:

Our O2C team to handle the following activities: 

• Master data Management 
• Sales orders Management 
• Requests and Disputes Management 
• Credit Risk and Credit Data Management 
• Collections and Customer Contact Management 
• Cash Application and Receivables Management 
• AR related Month-end Closing, Reporting and Non-trade Invoice Management 

These operations are critical for customers & patients products fulfillment, accurate accounting, generating cash flow, customer satisfaction.

About Growing with us

In this role you will be responsible for Customer Order Administration:

• Monitor order validation by exception to ensure they are accurate and can be processed to the next stage of the process.
• The objective is to solve any type of issues; checks can be related to order incompletion or block in the system according to the business rules (products, customer segments).
• When required, block the order for delivery or billing and responsible to follow up to remove delivery as appropriate when issue is resolved and liaise with the impacted stakeholders (e.g. Distribution)
• Monitor orders blocked and performs modification upon requests from the relevant stakeholders (e.g., delivery date change, quantity change, etc.) identify the reason associated and document the changes done
• Liaise with local responsibles to ensure the proper execution of stock allocation that has been previously set-up into the system. Ensure the right coordination to manage the exceptions, reschedule backorders, and investigate possibilities to mitigate to limit out of stock (Delay deliveries, Short-Shelf-Life stock).
• Ensure the deliveries and invoicing processes according to the expected lead times, and provide the necessary documentation for shipments
• Contribute to continuous improvement of order processing as required by Manager, Global Process Lead.

About you

Language

• Excellent English written and verbal 
• Good writing and reading comprehension of French or Spanish or Portuguese or Dutch, or additional European language

Functional Skills 

• Experience with knowledge of order processing and customer service or similar (essential) preferably in Pharma 
• Good business acumen (advantageous) 
• Overall Order to cash knowledge including link with customer inventory management (essential)
• Strong problem solving, deductive (advantageous) 

Technical 

• Hands-on experience of SAP (essential) in S4 Hana preferably
• Extended practices of SD SAP module with different functionalities
• Strong understanding of customer inventory management
• Knowledge of Microsoft Office and expertise of MS Excel (essential) 

Interpersonal 

• Ability to interact with internal stakeholders in issue resolution (essential) 
• Detail-minded, clear thinker, quick learner 
• Team player, able to work collaboratively transversally and with front line teams with an end to end mindset (essential) 
• Good communication skills (advantageous) 

When joining our team, you will experience:

• An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
• An attractive, market-oriented salary and cafeteria benefits
• Flexible home office policy, with a possibility to work up to 60% of time from home / where you can easily schedule your office days
• Work from an "Office of the Year 2020" finalist office
• Collective life and accident insurance
• Yearly medical check-up
• An individual and well-structured introduction and training of new employees and we will dedicate a Buddy for you to better navigate in your first weeks
• Your own career path within Sanofi. Your professional and personal development will be supported purposefully
• Join a great community & special events (Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs)

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity

Discover our Code of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document, before applying.

#Sanofi #WeNeverSettle #SanofiCareers #PursueProgress #DiscoverExtraordinary #joinsanofi #careerswithpurpose #SBSBUDAPEST #LI-EU

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.