Director, Technology and Services

Lonely Planet


You are a leader who can drive innovation and development of a complex suite of consumer web and mobile applications. You're equally sharp with strategy as you are with technical design. Delivery and optimization are not afterthoughts. You can deliver a superior suite of products and services that will help customers, while creating a working environment where top technical talent will thrive.

As Director of Technology and Services, you will lead software engineers on the technology and services team across (content, editorial, devOps, bookings, ecommerce, community), third-party integrations, iOS and Android apps, and our own API architecture.

The technology and services team is responsible for the applications and services empowering millions of users to discover, plan, and book their travel everyday. You will direct, manage, and participate in the day-to-day operations of your team. In addition, you will manage all the operational aspects of the software development teams to ensure business and product objectives are met. As a technical leader, you will be responsible for maintaining and raising engineering and operational standards by mentoring and reviewing the work of your team and continuing to recruit top talent. You will be responsible for leading teams through rapidly evolving demands and requirements, including multiple projects with dependencies on other internal organizations. You will work closely with senior leaders, customers, design, product management, and research to maintain and enhance existing products as well as to develop new products on multiple platforms.


The day-to-day

  • Lead the design & development of highly available, tightly integrated, secure, flexible, and fault-tolerant web services.
  • Develop and maintain a vision and a strategic plan for application architecture and development.
  • Plan, initiate, and effect changes to the future-state architecture and technical stack of web applications.
  • Work closely with Product teams to ensure alignment and on time deliver.
  • Advise technical team on implementations, and serve as a key decision-maker.


  • BA/BS degree in Computer Science, Business, or related technical field, or equivalent practical experience.
  • At least 12 years of prior experience as a technical leader delivering scalable and robust web applications for large customer base.
  • Passionate about deploying highly-performant consumer applications.
  • Ability to work in an agile and iterative startup environment.
  • Demonstrated technical leader, accustomed to driving results in collaborative, cross-functional environments with little instruction or oversight.
  • Previous hands on experience in full stack software development using latest technologies.
  • Experience working on Cloud Technologies such as Amazon Web Services (AWS).
  • Extremely strong written and verbal communication skills.


What’s in it for you?

This is an exceptional opportunity to work for a growing team in a globally loved brand in a truly global company, with offices in the UK, US, Australia, Ireland, China & India. You will also receive 3 weeks of vacation, a competitive salary based on your experience and region, 401K and great medical coverage.


I’m In!

Please ensure you submit a cover letter detailing your salary expectations along with your CV telling us why you’d like to join our team.


Lonely Planet participates in the federal government's E-Verify program. With E-Verify, we are able to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with the Form I-9, Employment Eligibility Verification, upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, please go to and click on the 'E-Verify' logo.

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Confirmed 22 hours ago. Posted 30+ days ago.

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