Analyst - Operational Excellence

Habitat for Humanity International

Company Type

Habitat for Humanity International (HFHI) is seeking an experienced analyst to fill the role of Analyst - Operational Excellence. The Analyst position is responsible for working with the Operational Excellence team to assess, address, and reduce risk factors with local US affiliates. Approximately 80% of time will be spent on general risk areas (such as affiliate operations, governance, homeowner services, construction, ReStore operations, and public relations) and 20% of time will be spent on financial matters.

This position may be remotely based within the US and will require 10% travel.


  • Assessing affiliate operations, policies, and procedures and helping affiliates reduce risk and improve operations and compliance with current Habitat for Humanity standards in those areas.
  • Assisting affiliates to respond to complaints, assessing related risk, reviewing related reports, and helping affiliates to developing related action plans when needed.
  • Assisting affiliates to identify, assess, and respond to crises.
  • Assessing affiliate financial statements, audit and other financial reports, fiscal safeguards/internal controls, and financial policies and procedures.
  • Creating related reports for affiliate leadership.
  • Providing coaching and training for affiliates and US field staff in order to help affiliates address problems, manage and prevent crises, manage conflict, and create an atmosphere for success.
  • Collecting, recording, and analyzing data related to fieldwork, risk management and other administrative activities.
  • Collaborating effectively with other departments to ensure successful service delivery to affiliates and to help protect the mission and brand of Habitat for Humanity.


  • Bachelor’s degree or equivalent combination of education and experience.
  • 3+ years of related experience.
  • Accounting, financial management and analysis skills and experience.
  • Proficiency with Microsoft 365.
  • Excellent report writing and presentation skills.
  • Excellent interpersonal communication skills, including active listening.
  • Excellent problem-solving and decision-making skills
  • Ability to remain flexible and work in rapidly changing environments.
  • Habitat for Humanity experience or work experience with similar non-profit organizations.
  • Active support of HFHI values and commitments:
  • Humility - We are part of something bigger than ourselves.
  • Courage - We do what’s right, even when it is difficult or unpopular.
  • Accountability - We take personal responsibility for Habitat’s mission.
  • Safeguarding - HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.


  • Knowledge, skill, and experience related to conflict resolution.
  • Knowledge, skill, and experience related to nonprofit consulting.
  • Experience with data tracking & analysis.
  • Experience with Salesforce or other contact management software.


Remote within the US

Job Type:

Full-time - Salaried

Employment Type:

US Employment

Job Function:

Finance / Accounting, Operations, ReStores, Strategy, US Affiliate, US Programs



About Habitat for Humanity

Habitat for Humanity, founded in 1976, is a global, Christian-based nonprofit organization that grew out of an intentionally multi-racial community in rural Georgia. Seeking to put God’s love into action, Habitat brings together people of all faiths and people of no faith to build homes, communities and hope. Working alongside each other, we help families and individuals build and improve places to call home and achieve the strength, stability and self-reliance they need to build better lives for themselves. Habitat seeks individuals who have a willingness to affirm these principles and values.

At Habitat for Humanity International, we embrace a history rooted in creating equity and take our mission seriously by courageously committing to a culture and workplace where all staff feel safe, welcome, visible, respected, supported and valued. As an equal opportunity employer, we realize that our success depends upon building an inclusive workforce of diverse perspectives and encourage people of varied races, ethnicities, national origins, tribes, religions, ages, gender identities and expressions, genders, sexual orientations, marital statuses, disabilities, veteran/reserve national guard statuses, socio-economic statuses, thinking and communication styles to work with us.

We also require that all staff take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities (especially children), and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable to upholding our policies around ethical behavior, including safeguarding and whistleblowing.

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Confirmed 6 hours ago. Posted 30+ days ago.

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