The NYC Public Engagement Unit (PEU) identifies and executes proactive strategies to connect more New Yorkers to key city services. Relying heavily on data analytics, new technologies, and large-scale outreach tactics, the unit identifies New Yorkers in need of assistance and helps them navigate and obtain city services.
The Public Engagement Unit consists of teams of specialists who are trained to effectively engage New Yorkers and connect them with vital resources. The Unit uses data to identify demographics that likely want or need city services; and works with partner agencies, elected officials, community groups, non-profit organizations, and service providers to engage directly with communities and subject matter experts in all five boroughs. The unit is frequently involved in citywide events, special projects in conjunction with multiple city agencies, and targeted days of action.
The Operations Associate will directly report to the Manager of PEU Administrative Services and their primary responsibility will be to assist and provide organizational effectiveness and the logistical support at PEU. The Employee Management and Administrative Services team provides PEU with a solid operational foundation by handling procurement, training, facilities, printing, transportation, supplies, contracting, HR, dissemination of policies and procedures. The Operations Associate will serve the important role of providing effective everyday support and anticipating future operational needs of all the units within PEU, as well as helping with logistics.
The Operations Associate will assist the Admin support team and the Manager of PEU Administrative Services in executing day-to-day tasks and assignments specifically for procurement, fleet management, print shops, vendors, facilities management and training. The Operations Associate will be responsible for assisting the Manager of PEU Administrative Services in identifying and reporting seating and space requests, procuring supplies, assisting with training and professional development scheduling and arrangements, and supporting the organization with other miscellaneous tasks, i.e. preparing agendas for meetings and leading special projects, as assigned.
PEU is seeking a one (1) Community Associate to function as an Operations Associate.
The Operations Associate’s responsibilities will include but are not limited to:
and clear communications of how to request operational support.
materials and gear for each new hire.
goals of each unit and identifying what will be needed to both enhance and support each program.
ensuring adherence to agency and city policy and rules.
unexpected deployment of staff as needed
reporting out on progress and roadblocks as needed.
assist in the invoicing processes.
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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