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This role reports to the OTC Operations supervisor and is responsible for working in OTC functions with the focus in collection & deduction area for DBS OTC operation team. In this role, you will be part of the team who is responsible for DSO, cash flow forecast, cash collection, Credit note/Bad debt provision, dispute resolution and realized the DBS vision of building Centre of Excellence (COE)

OTC Analyst will be responsible for:

  • Act as an SME of the process and should be a problem solver for the team.
  • Lead/Present cash forecast & provisioning calls to senior leadership for the markets/regions
  • Establish and communicate a clear vision of the portfolio assigned and work with the OTC Operations Supervisor/Manager & Senior stake holders.
  • Ensure collaboration with other stockholders across markets.
  • Responsible for updating DTP/SOP
  • Responsible for debtor aging, ensuring timely collection of payments, either through direct contact with customers or by directing to local Sales/Account Manager staff.
  • Maintaining an accurate aging report and distribute to Sales Team/Local Market for assistance in collection/deduction management process.
  • Preparing analysis of customer accounts and send account statements to the customer.
  • AR ledger reconciliation to ensure all payments and credit notes are applied.
  • Identifying held orders and taking actions to resolve.
  • Investigating and resolving queries relating to non-payment of invoices
  • Classification of customer deductions and working with various stakeholders to resolve (triggering dispute case in SAP)
  • Holding regular calls with various stakeholders to keep them updated.
  • Identifying and executing the necessary process adjustments
  • Help Team in identifying improvement opportunities and recommend process update to remove manual intervention.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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Confirmed 11 hours ago. Posted 30+ days ago.

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