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What will you contribute?

A key player in the Treasury Kondor product team, the Technical Writer will participate in the Product Development process as a member of the project team. You will coordinate and ensure the completion and delivery of documentation, from planning to release, under general supervision.

You will perform writing, editing, and/or illustration tasks on technical and business documentation, such as user manuals, installation manuals, help documents, release notes and tutorials.

Responsibilities & Deliverables

  • Collaborating with product managers, financial experts, and developers to understand the product and develop high-quality documentation
  • Coordinating with Product Owners to determine documentation requirements
  • Tracking documentation requirements for the team
  • Building and maintaining working relationships with project team members and coworkers to successfully complete projects and assigned tasks within required timelines
  • Assisting team members and other groups within the organization on documentation projects
  • Working with developers, testers, business analysts, and product managers to write and maintain end-user guides
  • Reviewing documentation for structure, content, technical accuracy, and style
  • Creating tutorials and other training materials to improve user experience and customer satisfaction
  • Contributing to cross-functional analysis for continuous improvements regarding tools, processes, and content
  • Analyzing customer feedback on the use of documentation and preparing, delivering, and following up with improvements
  • Proactively researching product changes

Required Experience

  • Minimum 2 years’ experience of technical writing or equivalent experience writing customer-facing software documentation
  • Ability to quickly understand technical and functional concepts and present them as easily comprehensible structured documents
  • Knowledge of single-source authoring tools and style guides
  • Prior experience of working in a product development organization with Agile methodology is preferred
  • Excellent writing skills
  • Fluency in English
  • Financial background an advantage

Personal Skills And Characteristics

  • Thoroughness
  • Proactive and creative
  • Excellent inter-personal communication skills
  • Collaborative team member

The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.


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Confirmed 20 hours ago. Posted 30+ days ago.

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