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The Citi Commercial Bank (“CCB”) Head of Business & Professional Services (“BPS”) for Europe, Middle East & Africa (“MEA”) and United Kingdom (“UK”) manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors’ products, and services is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the business. Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget, and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be involved or responsible for diverse (cross-discipline) activities.

RESPONSIBILITIES:

  • Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward.
  • Execution of strategic initiatives launched centrally at all levels of the franchise.
  • Oversee client credit relationships, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes.
  • Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times.
  • This people leadership role is responsible for leading a team of managers of Relationship Managers (RMs). These RMs are responsible for actively calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with CCB’s value proposition.
  • Attracting, retaining and motivating a team, along with responsibility for managing a budget and meeting team sales goals.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

QUALIFICATIONS:

  • Significant relevant experience.
  • In-depth knowledge of all aspects of commercial banking, including strong commercial credit knowledge and an ability to quickly learn new products and services.
  • Knowledge and understanding of the market, competitors, and the franchise in the covered region.
  • Possesses sound judgment and is creative in providing solutions to bank clients, across the entire set of Citi capabilities (including Services, markets, lending and Investment Banking).
  • Significant experience with commercial credit decision making authority, with experience in complex capital structures and cross border transactions.
  • Intermediate level credit skills with the capability to demonstrate advanced level credit skills to be appointed a Senior Credit Officer.
  • Ability to work effectively in team setting.
  • Able to effectively interact with a variety of internal and external constituencies.
  • Proven track record of successfully managing and leading teams through complex change; a reputation for retaining, attracting and developing talent.
  • Proven leadership ability with excellent interpersonal communication skills.
  • Must be able to express a sound opinion, able to agreeably present another viewpoint.
  • Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations, and may include budget approval.
  • Must have a sharp business development focus and demonstrate innovative approaches.
  • Able to quickly adapt priorities based on the latest data insights.

EDUCATION:

  • Bachelor’s/University degree, Master’s degree preferred and managerial experience

Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. 

The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. 

Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. 

Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: 

  • Honesty, integrity and reputation 
  • Financial soundness 
  • Competence and capability 

In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. 

This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks. 


Job Family Group:

Commercial and Business Sales


Job Family:

Relationship Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Confirmed 18 minutes ago. Posted 9 days ago.

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