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About Afiniti

At Afiniti, we are a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable. Our mission is rooted in a simple yet powerful idea: understanding patterns of human behavior enables us to predict how people will interact and create meaningful connections.

Using our patented AI technology, we revolutionize the contact center industry by pairing customers with the most compatible contact center agents. By doing so, we enhance the entire customer journey, resulting in exceptional experiences and improved outcomes for all parties involved.

Our transformative technology has generated billions of dollars in incremental value for our esteemed clients, which include Fortune 500 companies across diverse industries such as financial services, telecommunications, travel, and hospitality. We take pride in our global reach and impact, with our solutions being leveraged by organizations around the world.

To learn more about Afiniti and the groundbreaking work we do, visit www.afiniti.com.

About the role

Senior QA Automation Engineer - Pakistan

The Afiniti Quality Assurance Department provides High Quality Agile Delivery to meet Customer needs and Company Product Quality Standards. We are responsible for defect free quality product while performing "Automated Testing" to cover both Functional & Non-Functional aspects. We perform Feature, Integration, Sanity, Regression and Load Testing for new features and build roll outs.

As a Senior QA Automation Engineer, you will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems.

Key Responsibilities

  • Collaborate with software developers to enhance and optimize program functionality and performance.
  • Develop and execute comprehensive test plans and test specifications to validate software functionality and identify defects.
  • Automate test cases and create infrastructure-based clusters and automation tools to streamline testing processes.
  • Integrate tests into code release cycles by collaborating with developers and DevOps teams.
  • Perform thorough testing informed by specifications, architectural knowledge, and reasonable assumptions.
  • Create detailed bug reports that enable efficient root cause analysis by developers.
  • Prioritize tasks in alignment with customer value and deliver high-quality results.
  • Contribute to the core processes of the team and maintain effective communication.
  • Utilize debugging tools to diagnose issues in both test and production environments.

Minimum Qualifications

  • Bachelor’s Degree in Computer Software, Software or Computer Engineering
  • 4 - 7 years of hands on experience with In-depth understanding of Selenium, Cyprus, Java, Python, SQL, C++ and XML
  • Experience in reading, navigating, and debugging large code bases.
  • Demonstrated ability to effectively debug others' code.

Preferred Qualifications

  • Proven work experience in software development and software quality assurance
  • Extensive experience in software development and testing
  • Be able to read and navigate through a large code base and effectively debug others’ code
  • High proficiency in computer technology and programming languages
  • Competency in exhibiting respect and trust, acting with honesty and integrity.
  • Dedication to mastering domain knowledge and technical foundations.
  • Proven commitment to taking initiative, assuming ownership, and driving results.
  • Focus on enhancing client experience through innovative solutions.
  • Track record of positive and collaborative teamwork.

Location/Remote work statement

Hybrid opportunity

Read Full Description
Confirmed 20 hours ago. Posted a month ago.

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