Company Description
When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.
Job Description
Why CJ Affiliate?
With over 20 years of experience, CJ Affiliate is the most trusted and established name in affiliate marketing. As a performance-based marketing channel, we help advertisers acquire new customers and increase sales to current customers, while facilitating compensation to publishers for every action they drive. We reach billions of consumers by creating fair, transparent, and successful partnerships between advertisers and publishers.
We take just as much pride in our innovative technology and comprehensive data as we do in the expertise and dedication of our people. Our collaborative teams are equipped with advanced tools, training, and career development opportunities in order to provide our clients with cutting edge solutions, strategies, and support that drive meaningful results.
Under Publicis Groupe’s solution hub Publicis Media, CJ Affiliate has the resources and commitment to offer a truly customer-centric approach to affiliate marketing across our 14 offices worldwide. Above all else, our greatest asset has always been our people, and we are honored that that some of the best and brightest in the industry choose to call us home. We hope you will, too.
A bit about who we are looking for
This role is responsible for facilitating affiliate marketing activities in collaboration with Publisher Development APAC team based at our Bangalore office.
What You will Do
- Create and deliver performance reporting to support publisher initiatives: Competitive/Gap analysis, Recruitment, Strategy development, Payment Reconciliation, Monthly re-caps, etc
- Manage inquiry queues: Network Quality, Order Inquiries, Finance
- Contribute and build mass communication to both educate publishers on CJ initiatives or educate advertisers on publisher opportunities.
- Review and respond to pending advertisers’ offers and applications to generate new revenue-building opportunities.
- Responsible for responding to publisher queries and communications.
- Complete audits to identify new opportunities to target for the CJ Network
- Identify and escalate Publisher issues related to Network Quality/Compliance, Payment issues, Order Inquiry Management etc.
- Run reports and provide bespoke analysis to ensure visibility on campaign performance
- Provide visibility for publishers in internal forums to maximize new partnership approval
- Act as 'inside sales' for partners to help advocate and educate Sales and Client Services teams across the globe
- Work towards a quota and potential revenue target to meet revenue goals for assigned portfolio
- Learn high-level capabilities of our proprietary software and educate publishers to increase adoption
- Support the APAC team in internal and external communications regarding cross-functional initiatives & network updates
- Remain ahead of industry trends and development by reading industry news and networking to act as an expert in discussion with publishers
Qualifications
- Experience in digital marketing, publisher or affiliate marketing
- Bachelor's degree, 2-4 years of work experience in Digital Media
- Good understanding of the affiliate landscape in Asia-Pacific
- Fluency in English as this position requires you to communicate with external and internal stakeholders within the key markets
- Proficiency with Excel (e.g. data pivoting) for client-ready reports and presentations. Good working knowledge of Microsoft PowerPoint
- Ability and willingness to learn publisher integration tools and products
Personal Effectiveness
- Proven track record of execution
- Good problem-solving capabilities, always looking to improve
- Excellent verbal, written communication and presentation skills
- Takes ownership and accountability of own initiatives and portfolio, often working autonomously, but coached by senior team members
Result Focused
- Developing, maintaining and extending relationships
- Excellent understanding of partners business potential to help increase cross-network performance (local and global development)
- Setting, meeting and exceeding partner goals/KPIs, with ability to report on metrics
Teamwork
- Partner with Regional Publisher Team leader, to recommend improvements and efficiencies, for increasing number of partnerships
- Ability to work cross-functionally with client services organization, to support client needs whilst aligning to developing publisher KPIs
Additional Information
Publicis Groupe Commitment to Diversity & Equity Policy:
Publicis Groupe is deeply committed to diversity and inclusion in spirit and in action at every level of the organization. It reflects our core values and embodies our purpose of building a great company enabling human potential. We have a deep-rooted appreciation for how diversity of thought drives innovation, and we ground that value in a culture of collaboration and connected thinking.
- Diversity & inclusion are business imperatives on which Publicis Groupe will not negotiate. While fostering a work environment that is inclusive of all talent is a collective responsibility, it is leadership’s job to nurture the career aspirations and goals of all our talent. Promoting gender equality starts at the top and the Groupe will not tolerate anyone speaking for our organization who does not value the importance of inclusion. Publicis Groupe works very hard to champion diversity and will continue to insist that each agency’s leadership be champions of both diversity and inclusion.
- Our Core values “ VIVA LA DIFFERENC’E is based on the very aspect of celebrating differences
- Our strategy focuses on bringing together teams with diverse perspectives, disciplines, and experiences, because diversity of thought best serves our clients and their customers who they aspire to impact
Equal Employment Commitment:
- We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.
- When recruiting, developing and promoting our employees, our decisions will be based solely on performance, merit, competence and potential.
- We shall have fair, transparent and clear employee policies which promote diversity and equality, in accordance with applicable law and other provisions of this Code. These policies shall provide for clear terms of employment, training, development and performance management.
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