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Description

Summary:

The Network Engineer 3's primary duty involves design work, specifically designing a tailored solution in order to meet a specific client request. This position frequently anticipates problems and analyzes ways to mitigate the risk, as well as articulate the business value and impact of advanced technical and non-technical information and understands when to escalate issues. 

Duties and Responsibilities:

  • Manage the day-to-day governance activities of the Configuration Management process for in-scope IT Assets to ensure compliance with Huntington’s standards
  • Develop, implement, and mature configuration management practices, solutions, and controls to support the Configuration Management roadmap
  • Evaluate/onboard additional platforms to increase coverage in the enterprise
  • Improve and maintain baseline approval processes in partnership with InfoSec architects and risk partners
  • Provide guidance to IT Asset owners on drift reporting and mitigation processes
  • Mature ServiceNow workflows, data structures, and overall data availability
  • Mature and optimize governed processes with emphasis on automation
  • Mature reporting including depth of data as well as breadth of the process footprint to drive governance, risk metrics, security analysis, process efficiency, modeling, and controls
  • Mature key performance indicators (KPI), and critical success factors (CSF) in alignment with the business needs and leadership vision
  • Increase governed process visibility through dashboards and other presentations of metrics (including KPIs and CSFs) for measuring compliance with controls and standards
  • Continually evaluates standards and controls for fit and compliance prior to scheduled reviews and testing
  • Directs, prioritizes, and schedules audits of the process; ensures that any corrective actions identified are carried out
  • Ensures that CI data in CMDB is maintained by following approved Configuration Management processes, procedures, and control compliance, highlighting anomalies and errors and takes appropriate action
  • Engages with other teams to keep an up-to-date view on their objectives and activities
  • Coordinates Configuration Management issues with other departments when needed
  • Provides training to IT Asset owners in support of Configuration Management

Basic Qualifications:

  • Bachelor's Degree
  • 7+ years of related experience experience in IT with infrastructure background
  • Excellent interpersonal and communication skills; ability to form strong relationships
  • Good understanding of service management principles including management of configuration items (CIs)
  • Must be detail oriented, analytical, and self-directed to make decisions supported by thorough data analysis
  • Bachelor's degree in an IT field of study
  • ITIL certified
  • 5+ years of experience in Configuration Management
  • 5+ years of experience in ITIL process
  • 3+ years of ServiceNow experience
  • 3+ years of experience in Agile practices

Preferred Qualifications:

  • Master’s degree or higher
  • 10+ years of experience in IT with infrastructure background
  • ServiceNow development experience
  • Current or held certifications such as ITIL, IAITAM, and Agile/Scrum
  • Ability to develop and refine processes to adhere with security controls
  • Proven ability to improve processes
  • Tableau reporting experience
  • Python scripting experience/knowledge
  • Advanced understanding of performance and monitoring
  • Proficient in more than one specific infrastructure technology
  • Advanced understanding of best practices and HNB policies
  • Advanced troubleshooting skills
  • Technical certifications as required, CCNP preferred.
  • Excellent communications skills (written and verbal) and ability to work both independently and in a group.
  • Ability to effectively multi-task and prioritize. Self-directed and accountable
  • Advanced understanding of business technology drivers and their impact on architecture design

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

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Confirmed 5 hours ago. Posted 30+ days ago.

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