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About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Position: Senior Technical Program Manager- Infrastructure

Location: Remote within United States

Zscaler is looking for an experienced and proactive Technical Program Manager with a strong background in Go-to-Market (GTM) business applications to lead and drive key initiatives. You will play a key role in driving the successful deployment, enhancement, and integration of GTM systems and applications. Your expertise in project management, combined with your in-depth understanding of GTM processes and applications, will contribute to the overall efficiency and effectiveness of our IT and GTM operations. This position requires a highly driven individual with demonstrated experience in delivering top cross-functional GTM programs in fast paced technical environments. The ideal candidate will be able to drive consensus and provide direction to multiple cross-functional stakeholders and proactively manage program management functions and communication. 

Responsibilities/What You’ll Do:

  • Lead the planning, execution and delivery of complex technical projects related to GTM business applications. Ensure projects are completed on time, within scope and in alignment with business objectives
  • Collaborate closely with key business stakeholders, IT teams and external partners to ensure seamless integration and alignment of GTM technology initiatives. 
  • Facilitate effective communication and coordination among different teams and track performance against agreed upon commitments, managing issues and risks to ensure project timelines and objectives are met
  • Create project documentation, including executive level communications, dashboards, project plans and status reports. Keep stakeholders informed about project progress, milestones, and potential risks.
  • Enable annual planning, prioritization and visibility to all initiatives throughout their full lifecycle. Conduct portfolio reviews with Governance Board and provide reporting on overall performance of the portfolio.
  • Drive projects in line with defined software delivery frameworks and tools, Agile, SDLC etc. 
  • Adept at building strong working relationships and quickly establishing credibility across an organization, maintaining a high level of professionalism

Qualifications/Your Background:

  • Bachelor's degree in Information Technology, Computer Science, Business, or related field
  • 5+ years of experience as a Technical Program Manager, with a strong experience in managing projects related to Salesforce Sales, Experience, and Revenue Cloud preferred.
  • Proven track record of successfully delivering complex technical projects on time and within scope.
  • Strong leadership and interpersonal skills, with the ability to collaborate effectively across departments and with external partners.
  • Excellent communication and presentation skills, capable of conveying technical concepts to non-technical stakeholders.
  • Problem-solving mindset with the ability to identify, analyze, and resolve project-related issues.
  • Change management expertise, particularly in guiding end-users through technology transitions.
  • Proficiency in project management tools, SDLC, Agile and Jira
  • Experience with project management applications such as Asana
  • Strong analytical skills and attention to detail.

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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$145,000—$155,000 USD

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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Confirmed 7 hours ago. Posted 6 days ago.

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