In an account management role, the selected candidate will play a critical role in driving maximum value within our Core Lab accounts; taking full ownership of client retention and account development. Upon joining Roche Dia, the Account Manager will adopt key stakeholder relationships with a portfolio of customers and be responsible for identifying upsell opportunities and ensuring targets and satisfaction levels are met
The Opportunity
Responsible for meeting and exceeding sales objectives in targeted account. Must develop customer prospects and create and maintain relationships with decision makers. Contacts/visits existing and potential customers. Work to build and maintain network of colleagues, partners, and customers to share information and obtain prospects. Additionally, position requires to make presentations to potential customers. Must demonstrate in-depth knowledge of product line and have a more in-depth knowledge of other products and services. Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance
Normally receives little instruction on day-to-day work, general instructions on new assignments.
This is a field based role.
You will be responsible for the sales strategy development and achievement of the desired revenue, customer satisfaction, retention, and acquisition goals for Clinical Chemistry and Immunoassay instruments, Modular Pre-analytics Automation, and Middleware Solutions within assigned territory.
Who you are:
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.
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