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Job Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with QuickBooks, Mailchimp, TurboTax, and Credit Karma, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

At QuickBooks, our mission is to accelerate the success of entrepreneurs around the world. We enable business owners to run their business from anywhere, making smarter business decisions while saving time & getting paid faster. Come join us and drive massive benefits for the people who drive our global economy.

The impact you’ll drive

Intuit’s Small Business & Self-Employed Group (which includes QuickBooks & MailChimp) is a global product organization with product management teams organized around specific customer needs (e.g., Getting Paid, Paying Workers, Staying Compliant), and specific markets (e.g., Australia, Rest of World). You will be a core part of the Australian & Rest of World product management team, accountable for:

  • Understanding the needs of the Australian & Rest of World markets: You will dig deep to understand the needs of the market & translate those insights into business cases & shovel-ready product requirements.
  • Accelerating global product delivery: You will build relationships across our SBSEG organization, enabling you to accelerate the global delivery of SBSEG products through global roadmap tracking & reporting, and — importantly — removing blockers impeding global product initiatives.
  • Delighting our local customers: You will coordinate launch readiness and ongoing product delivery across our Australian & Rest of World marketing and customer success teams, and our global product teams, to deliver delightful end-to-end customer experiences.

Qualifications

We’re looking for a highly collaborative, customer-obsessed Senior Product Manager to join our Australia & Rest of World Product team. If you love talking to customers to deeply understand their needs; if you love working with large groups of people to make magic happen; and if you’re execution-driven with a strategic mindset and have a track record of driving excellence; then we’d love to talk to you! This is a high-visibility role within the Australian & Rest of World team.

  • Minimum of 2-3 years experience in Product Management or a similar role
  • Strong project management skills, including the ability to lead multiple complex projects simultaneously, balancing trade offs & collaborating with stakeholders
  • Successful history of working in a fast-paced, multi-disciplinary environment
  • Undergraduate degree in computer science, business, electrical engineering, math, science, data or a related technical discipline; other concentrations or equivalent professional experience will be considered

Responsibilities

Understanding the needs of the Australian & Rest of World markets

  • Engage our customers and partners to understand and document top areas of value creation and areas for improvement in the product
  • Maintain a deep understanding of the problem(s) the QuickBooks ecosystem solves for, including what and how competitors solve those problems
  • Monitor the competitive landscape, what products compete directly with QuickBooks in Australia & Rest of World, their business model and market approach
  • Audit & track the Australian & Rest of World fintech market for trends and developments

Accelerating global product delivery

  • Collaborate with the global product teams to document and track launch timelines and readiness across product segments
  • Communicate and coordinate with global GTM teams to ensure market launch readiness and facilitate information flow & alignment
  • Advocate for Australia & Rest of World customer needs during the product requirement development cycle with our global segment teams to foster consideration and inclusion for product delivery

Delighting our local customers

  • Use your deep understanding of top customer needs, product gaps and requests to advocate for our local customers & partners
  • Engage with the bookkeeper and accountant community to build community, facilitate information exchange including product feedback
  • Champion top bug fixes for the Australian & Rest of World market to increase speed of response & ensure product quality

We offer

  • An exceptional Employee First culture with excellent remuneration including bonus, benefits, ongoing training and career growth.
  • An Agile structure where your ideas are heard and you become an integral part of our business.
  • A Hybrid working structure of both office and home, with our offices boasting amazing Harbour views in Sydney CBD.
  • A diverse inclusive culture.
  • A real family feel with lots of wellness, fun activities and company rewards.
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Confirmed 5 hours ago. Posted 15 days ago.

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